Comments (6)
I have the same problem with a Windows PC. My student with a Mac laptop can cancel programs without any issue.
from opentrons.
I have the same problem.
There was a note that this was fixed in version 7.1.0 #14215. I am running version 7.1.1, and still seem to be having this problem.
@sfoster1 Seth, do you have any ideas what might be going on?
-Dan
from opentrons.
I have experienced this issue/bug over my last runs. The app is trying to cancel the run, but is stopped.
I reset it by turning off and on the OT-2
Not all runs which are cancelled, but 50% so far. It seems like my issue happens when the gantry is suppose to be active: pipetting or moving, but I have not seen this enough to be 100% sure yet.
Jonas
from opentrons.
Thanks for your reports.
We fixed some more cases of this in v7.2.0 (PR #14312). Does it seem like these line up with your observations?
- cancel while dropping tip
- cancel while homing pipette plungers
from opentrons.
If you still notice this problem after updating to v7.2.0 (which isn't out yet, at the time of writing), please provide:
- Protocol details
- Protocol Designer or Python
- The Python
apiLevel
, if you're using Python - If you're able to share it, the protocol file itself and any custom labware definitions that are required to run it
- A description of where your protocol was cancelled
- Videos or pictures are best, if you manage to catch it
Thank you!
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Opentrons OT-2 frozen after attempt to cancel protocol during "Pause until Temp reached" step.
App Software: 7.3.0
Robot: v7.3.0 Firmware Version v1.1.0-25e5cea Supported Protocol API Versions v2.0 - v2.18
Running protocol from library: https://protocols.opentrons.com/protocol/516336
For 24 samples, single channel left, multi channel right
Thanks for your help
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Related Issues (20)
- feat: Proper bundling of npm packages for vite. HOT 2
- bug: package opentrons 7.1.1 is not published to pypi HOT 1
- bug: Flex OS protocol engine not re-analyzing protocols with variable input in JN HOT 2
- bug: App version 7.1 deck mapping incorrect HOT 4
- bug: Coroutines decorator removed in python 3.11 HOT 1
- bug: Impossible to use 'dropTip' command with fixedTrash on OT-2 and robot server version 7.1.0 HOT 6
- bug: Robot analysis shows outdated results when the protocol has an external dependency HOT 2
- bug: Tip doesn't go to bottom of well in PCR cycler HOT 1
- bug: Aspirating with "/runs/{run_id}/commands" does not lower the tip to proper location HOT 1
- bug: cancel a protocole during its run lead an infinite "cancelling" message HOT 7
- bug: No module named 'requests' HOT 3
- bug: Example JSON config for hardware simulator doesn't work
- bug: OT2 camera not responding HOT 3
- bug: ImportError: cannot import name 'ParamSpec' from 'typing' for 7.2.x on Python 3.9 HOT 2
- bug: installing packages from PyPi is broken upon upgrading from v7.1.0 to v7.2.2
- bug: "Override path to python" not working HOT 1
- question: Running HTTP server when simulating protocols locally HOT 4
- bug: Loading protocol Analyzing On Robot HOT 8
- bug: Liquid sucked into 96 channel pipette head after cancellation or collision detection
- feat: Add a "Reimport" button to protocols in the Opentrons GUI HOT 2
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