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Images gone missing on Wiki Pages about outline HOT 5 CLOSED

byebb avatar byebb commented on July 23, 2024 2
Images gone missing on Wiki Pages

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Comments (5)

linear avatar linear commented on July 23, 2024

OLN-432 Images gone missing on Wiki Pages

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tommoor avatar tommoor commented on July 23, 2024
  • What storage strategy are you using?
  • What does the network request to the image look like, is it an error?
  • You can find the ID of the image and then the matching record in the attachments table to find the path on disk and see if the file is still there.

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lifeofguenter avatar lifeofguenter commented on July 23, 2024

This might be similar issue to: #7065

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byebb avatar byebb commented on July 23, 2024
  • What storage strategy are you using?
  • What does the network request to the image look like, is it an error?
  • You can find the ID of the image and then the matching record in the attachments table to find the path on disk and see if the file is still there.

We are using MinIO S3 Storage.

Request URL: https://%website.com%/api/attachments.redirect?id=11a46aae-69f0-4d26-ba4b-1a9cabfdfcdc

From what I can tell, we are getting 500 Errors:

{ok: false, error: "internal_error", status: 500, message: "Internal error"}
error: "internal_error"
message: "Internal error"
ok: false
status: 500

not sure, if this is of any help:

image

--

image

--

As a summary: Attachment redirects are not working based on given IDs.

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tommoor avatar tommoor commented on July 23, 2024

That's helpful in that now we know it's an unexpected server error, you'll need to find the associated error in the server logs and post that though.

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