Comments (16)
Can you first make sure you are using the latest version of the plugin.
And are you using table prefixing?
If that's the case, then i think it may be the same problem.
The plugin doesn't use its own tables, so i think the problem is not plugin related.
According to the issue, it will be fixed in magento 2.1.3
from magento2-plugin.
I will run an upgrade and see if that make some difference. As far as I know I use the latest version of the plugin. Also I do not use table prefixing. Only thing I can think of could be that I used a module to export products and categories from the old Magento 1.9 into the new Magento 2.
Which records are used by the module? So I can check if something is wrong there.
Waiting for Magento 2.1.3 is not really an option. We need a pay solution now.
from magento2-plugin.
I experienced the exact same error in Magento 2.1.1 installation. After going through the Magento logs, the module was found to have a conflict with another module. Now I can not find the exact reason anymore, this was a few weeks back and I have not kept the logs. It was a database-related error. The Crome dev tools console has not helped me to trace the problem. Magento logs did.
Perhaps it is a good idea to check your Magento logs. And maybe you can disable third-party modules one by one, to see if there is a conflict with another module.
from magento2-plugin.
@6Ways Thanks for the suggestion. Any idea which module it was? I did not install so many modules. Since the error line mentioned something "dutch" in it, could it perhaps be caused by a language module installed?
from magento2-plugin.
I un-installed al modules which were installed and tried over and over again but without any success. The database seems to be ok. Also in the log-files I do not notice any strange things related to this. Any ideas how to troubleshoot this further?
from magento2-plugin.
Hello,
here is temporary fix for this issue i had the same issue and it was fixed using it:
1 - First please make backup of the database,
2 - Remove database tables prefix for all tables,
3 - Update table "sales_sequence_meta" remove the prefix from column "sequence_table",
the rows on the column "sequence_table" should look like this:
sequence_order_0
sequence_invoice_0
sequence_creditmemo_0
sequence_shipment_0
sequence_order_1
sequence_invoice_1
sequence_creditmemo_1
sequence_shipment_1
4 - update your app/etc/env.php
line 17: change 'table_prefix' => 'YOURPREFIX_', to 'table_prefix' => '',
5 - Clear the cache.
and you are done.
Hope this help as temporary fix till the official.
from magento2-plugin.
No this is not a solution. I went through all these steps before and all these settings were good. I dropped a comment also in magento/magento2#6929 which seems to be related to the problem.
Any other suggestions are welcome!
from magento2-plugin.
I don't use any prefixes and I also have the same issue. I must say for a payment service provider this is not good support. Payments are crucial for a webshop and waiting for 6 days to get a solution is not how it supposed to be.
from magento2-plugin.
@hocomadvies
Can you please try if you have the same error when you choose the standard 'Banktransfer' payment method of magento2?
from magento2-plugin.
@andypieters Unfortunately, yes its throwing the same error! So its not (just) a error thrown by the pay.nl module I guess. In the topic mentioned above which seems to be related are many users having the same problem. Seems to be a Magento2 bug.
from magento2-plugin.
You meant, Magento2 seems to be a bug @hocomadvies
from magento2-plugin.
Its a complete nightmare. Have never experienced such a dramatic project before. ;)
from magento2-plugin.
Lets complain more on the magento topic @hocomadvies . Everyone is talking kindly to magento but they don't deserve a kind treatment.
from magento2-plugin.
@hocomadvies ik heb het probleem aan onze kant gevonden. Bij ons had het te maken dat de mailserver het niet deed en daardoor de order niet door ging. Daar heeft magento een stomme blokkade opzitten zoals het blijkt.
from magento2-plugin.
Good for you you found a solution.
I did look at the mail-server before and I think its working ok in my system. When a new customer register a mail is send out so I assume it also works when checking out.
What did you change there? Might be worthwhile looking into again :)
from magento2-plugin.
Ouch sorry, was to early to report this. It is not working.
Sorry @hocomadvies
from magento2-plugin.
Related Issues (20)
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- Payconiq redirects to success page when clicking "Return to webshop" before payment HOT 5
- Exception in ShipmentSaveAfter observer with Klarna Payments HOT 2
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- Why is Enable additional validation disabled by default? Order comment issue HOT 1
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- Incorrect Payment method ID for Instore (PIN) HOT 1
- Issue with latest version 3.11.0 HOT 2
- Exchange failed HOT 4
- Unable to load paylink_email_order_template HOT 3
- When a name is longer than 32 characters, provide a valid error HOT 2
- PayNL marks quote as active in Controller/Checkout/Redirect without clear reason HOT 2
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