Error when opening DocType Configuration Item

[phamos-eu]

Error when opening DocType Configuration Item

[barredterra]

A solution would be to add 'Task': 'dynamic_name' under non_standard_fieldnames in configuration_item_dashboard.py.

This way the Config Item's dashboard picks up entries from the Task's IT Management Table.

[joelios]

solved with 'Task': 'dynamic_name' under non_standard_fieldnames in configuration_item_dashboard.py

[joelios]

Cause:
The dashboard of doctype "Configuration Item" tries to find all related tasks (doctype Task). I guess you had (when you were still on V11) a customfield "Configuration Item" in the doctype "Task". this seems to be missing, which is why the sql query from the "Configuration Item" dashboard causes this error.

Solution:
Recreate the custom link-field "Configuration Item" in the doctype "Task".

[wojosc]

We also have the "IT Management Table" in the DocType Task. This is still implemented in v12 also. In v11 we used to have another table called "Task Checklist" this has been deprecated and not user anymore. Is it maybe this?

[joelios]

The error is clearly caused by the dashboard of the doctype "Configuration Item". I had the same error earlier on my test system too, since I set this up anew and therefore of course had no custom link field to doctype "Configuration Item" on the doctype "Task". I suspect during the update from V11 to V12 this customization was lost.

[joelios]

To prevent this error from occurring again, I recommend exporting the customizations to the "IT Management"-App. Then this error does not occur again in a future update or during a new installation.

[wojosc]

Bitte noch einmal drüber schauen und das beheben. Danke.

[wojosc]

https://github.com/tueit/it_management/tree/master/it_management/it_management/doctype/configuration_item

[lasalesi]

Hotfix PR #31