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Improve 403 Forbidden error case about docs HOT 6 CLOSED

pulumi avatar pulumi commented on July 16, 2024
Improve 403 Forbidden error case

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Comments (6)

joeduffy avatar joeduffy commented on July 16, 2024

As an aside, a nicer 404 is probably worth considering. Shall I file a separate issue?

BTW, let's use [email protected] for this, not your email address.

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chrsmith avatar chrsmith commented on July 16, 2024

Let's track both issues in this bug, though the fixes will require two very different approaches. Also, ack on the email address. Though I was hoping it would be my opportunity to look like a stock photo of somebody in tech support...

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chrsmith avatar chrsmith commented on July 16, 2024

From a conversation in the office:

  • We'll request user:email and read:org. So we can either do the email check or org whitelist.
  • Update the error message on the 403 page to indicate the user wasn't authorized, and should confirm they have a verified email address. Or contact their GitHub organization owner...
  • Having a specialized landing page to explain the "grant org access" would probably go a long way. e.g. /authorize-github-org with screen shots and an explanation for what the authorization is used for, etc.

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joeduffy avatar joeduffy commented on July 16, 2024

Given that we plan to flip this to public roughly after 0.9, is it worth doing anything here? I propose we just close this out and spend our energy building the real deal.

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lindydonna avatar lindydonna commented on July 16, 2024

Propose keeping this open in case we need it for a bigger private preview in Jan/Feb

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lindydonna avatar lindydonna commented on July 16, 2024

Proposing we close this. When we do the private beta, we can just document the symptom for customers.

Filed #72 for the 404 case.

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