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wfhm avatar wfhm commented on August 21, 2024

@Sangrene

Could you please provide the complete crash log for further investigation?

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Sangrene avatar Sangrene commented on August 21, 2024
2019-07-10 18:01:51.361131+0200 spineatapp[25440:1247089] [PW] [D] -[PWInAppMessagesManager] /registerUser with same id already sent this day
2019-07-10 18:01:51.373 [error][tid:com.facebook.react.JavaScript] null is not an object (evaluating 'PushwooshGeozonesModule.startLocationTracking')
2019-07-10 18:01:51.372859+0200 spineatapp[25440:1247287] null is not an object (evaluating 'PushwooshGeozonesModule.startLocationTracking')
2019-07-10 18:01:51.380 [fatal][tid:com.facebook.react.ExceptionsManagerQueue] Unhandled JS Exception: null is not an object (evaluating 'PushwooshGeozonesModule.startLocationTracking')
2019-07-10 18:01:51.380616+0200 spineatapp[25440:1247215] Unhandled JS Exception: null is not an object (evaluating 'PushwooshGeozonesModule.startLocationTracking')
2019-07-10 18:01:51.404 [info][tid:com.facebook.react.JavaScript] 'BugReporting extraData:', { 'AppRegistry.runApplication1': 'Running application "spineatapp" with appParams: {"rootTag":1,"initialProps":{}}. __DEV__ === true, development-level warning are ON, performance optimizations are OFF' }
2019-07-10 18:01:51.404470+0200 spineatapp[25440:1247287] 'BugReporting extraData:', { 'AppRegistry.runApplication1': 'Running application "spineatapp" with appParams: {"rootTag":1,"initialProps":{}}. __DEV__ === true, development-level warning are ON, performance optimizations are OFF' }
2019-07-10 18:01:51.406361+0200 spineatapp[25440:1247176] [PW] [D] -[PWNotificationManagerCompatiOS10] NotificationCenter authorization granted: 1
2019-07-10 18:01:51.416156+0200 spineatapp[25440:1247176] [] nw_proxy_resolver_create_parsed_array PAC evaluation error: NSURLErrorDomain: -1003
2019-07-10 18:01:51.424033+0200 spineatapp[25440:1247176] [] nw_proxy_resolver_create_parsed_array PAC evaluation error: NSURLErrorDomain: -1003
2019-07-10 18:01:51.494053+0200 spineatapp[25440:1247089] [PW] [E] dynamicDidFailToRegisterForRemoteNotificationsWithError] Error registering for push notifications. Error: Error Domain=NSCocoaErrorDomain Code=3010 "remote notifications are not supported in the simulator" UserInfo={NSLocalizedDescription=remote notifications are not supported in the simulator}
2019-07-10 18:01:51.494706+0200 spineatapp[25440:1247089] [PW] [I] -[PWRequestManager] 

Note that pushwoosh itself is working as expected. I can't test pushwoosh-geozones on a real device atm. But even though it is not working on simulator (like pushwoosh) it shouldn't crash the app.

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wfhm avatar wfhm commented on August 21, 2024

@Sangrene

Thanks for the log provided!

May I ask you to clarify, do you use the Geozones feature in your project?

If no, you can simply comment out or remove the startLocationTracking(); method.

If yes, could you please check, did you include pushwoosh-geozones-react-native-plugin to your project as per step 1.1 of our integration guide?

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Sangrene avatar Sangrene commented on August 21, 2024

I used pushwoosh for few months already and now want to use pushwoosh geozones.

I installed the library just like any other libraries with install & link and it ended up working on android, but crashing on ios.

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wfhm avatar wfhm commented on August 21, 2024

@Sangrene

It is quite strange since we have tested geozones with our public sample app and we were not able to reproduce this issue. App and geozones work correctly.

In view of this, may I ask you to create a new support ticket via https://help.pushwoosh.com/hc/en-us/requests/new and provide us with the reproducer project/app so we could check this on our side?

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