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Comments (9)

krzemin avatar krzemin commented on May 24, 2024

Hi, to clarify your problem, please answer following questions:

  1. Do subtitles for this file download seamlessly after you select it via systray menu -> "Pobierz napisy"?
  2. Or the problem is that after you click an entry in context menu, nothing happens?
  3. Is the problem reproducible for any movie file, or it concern only specific one?
  4. Does the movie file name contains some special characters? Could you provide it?
  5. Which version of QNapi do you use?

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kdoroszewicz avatar kdoroszewicz commented on May 24, 2024
  1. Yes, no problem downloading any subtitles via systray option (on any video file).
  2. When I click on the context menu entry, Qnapi in lunched in tray but doesn't download subtitles.
  3. So far the problem affects all of my files (2 .mkv movies, .mp4 tv-series, .avi tv-series).
  4. I renamed the file to "a.mkv" or the tv-series to "a.mp4" and the problem persists.
  5. Qnapi 0.1.9 downloaded from http://qnapi.github.io/ (Windows installer)

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Pietia10 avatar Pietia10 commented on May 24, 2024

Same bug here .

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krzemin avatar krzemin commented on May 24, 2024

There was such problem on Windows 10 some time ago, described in #9. Please ensure that you have correct registry entries described in that issue.

Another idea: try to uninstall 0.1.9 version and try versions 0.1.8 and 0.1.7 (you can find them here: https://github.com/QNapi/qnapi/releases) to check whether problem is still present?

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kdoroszewicz avatar kdoroszewicz commented on May 24, 2024

Reinstalled version 0.1.9 - problem persists.
Installed version 0.1.8 - problem persists.
Installed version 0.1.7 - no context menu.
I've checked registry entries - they look correct "C:\Program Files (x86)\QNapi\qnapi.exe" "%1"
Registry entries are only present in version 0.1.8 and above.

I also tried checking how NapiProjekt handles contex-menu (which works under Windows 10) and after following the same formula QNapi still doesn't download subtitles, it just lunches qnapi.exe.

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Pietia10 avatar Pietia10 commented on May 24, 2024

It fixed itself by restarting windows .:P

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krzemin avatar krzemin commented on May 24, 2024

Registry entry like that "C:\Program Files (x86)\QNapi\qnapi.exe" "%1" says that qnapi.exe should be executed with single argument - "%1" is replaced with full path of file. In one of the posts before I asked you about special characters in movie file, but it should rather concern full path to a movie file, including directory names. Does it contain some special (i.e. polish diacritic) characters?

What happens when you simply copy you movie file to C:\ directory?

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kdoroszewicz avatar kdoroszewicz commented on May 24, 2024

There was "ń" in full path. After copying to path without special characters it works as intended. Now, make qnapi.exe support special characters 😁

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krzemin avatar krzemin commented on May 24, 2024

Fortunately, I was able to reproduce & fix this bug.
Thanks for reporting and cooperation :)

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