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GenerateUN avatar GenerateUN commented on July 18, 2024 1

Thanks for your help. I hope I didn't burn to much of your time.

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mynameisbogdan avatar mynameisbogdan commented on July 18, 2024

So /media/Backing Up Media Name (1996)) is really your path for this movie?

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bakerboy448 avatar bakerboy448 commented on July 18, 2024

Screenshot the top portion of the movie details with the path

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GenerateUN avatar GenerateUN commented on July 18, 2024

Radarr screenshot

thx

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GenerateUN avatar GenerateUN commented on July 18, 2024

No, correct path is /media/Backing Up Media Name (1996). (one parenthesis). Folder is created correctly. Trace only shows the second parenthesis on the quoted transfer line.

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bakerboy448 avatar bakerboy448 commented on July 18, 2024

/media/Backing Up Media Name (1996)

That is not the path you have configured in radarr.....that path is - note the double leading slash, a rather weird path to be frank //media/Backing Up Media Name (1996)

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GenerateUN avatar GenerateUN commented on July 18, 2024

I see that movies that were previously successfully transferred do not have the double leading slash in the movie details page, only the failing movies. Strange. Thanks for looking into this and finding that. Any thoughts if this is my issue, docker compose issue from the maintainer or Radarr bug? Since no one else is reporting this, maybe it's on my end...

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GenerateUN avatar GenerateUN commented on July 18, 2024

I don't believe the double leading slash is configured. Looking through config settings it looks ok. Searching through the trace, 'media' is referenced as both single and double leading slashes. Here is a sequential example of both being listed [note in the second trace entry with the single /, the double )) appears in the destination folder name]:

2024-06-05 21:06:26.8|Debug|MovieFileMovingService|Copying movie file: /data/The Name of the Movie (1967) [1080p]/The.Name.of.the.Movie.1967.1080p.BluRay.x264.YIFY.mp4 to //media/The Name of the Movie (1967)/The Name of the Movie (1967) Bluray-1080p.mp4

2024-06-05 21:06:26.8|Trace|ConfigService|Using default config value for 'usescriptimport' defaultValue:'False'

2024-06-05 21:06:26.8|Debug|DiskTransferService|Copy [/data/The Name of the Movie (1967) [1080p]/The.Name.of.the.Movie.1967.1080p.BluRay.x264.YIFY.mp4] > [/media/The Name of the Movie (1967))/The Name of the Movie (1967) Bluray-1080p.mp4]

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mynameisbogdan avatar mynameisbogdan commented on July 18, 2024

You need to provide some unaltered trace logs because it's very confusing at this point.

Also show your naming formats from settings > media management.

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GenerateUN avatar GenerateUN commented on July 18, 2024

Sorry for it getting confusing. Unalted trace logs:

2024-06-05 20:58:38.4|Debug|DiskScanService|Scanning '/data/What Dreams May Come (1998) [1080p]' for video files
2024-06-05 20:58:38.4|Trace|DiskScanService|3 files were found in /data/What Dreams May Come (1998) [1080p]
2024-06-05 20:58:38.4|Debug|DiskScanService|1 video files were found in /data/What Dreams May Come (1998) [1080p]
2024-06-05 20:58:38.5|Debug|ImportDecisionMaker|Analyzing 1/1 files.
2024-06-05 20:58:38.5|Debug|Parser|Parsing string 'What Dreams May Come (1998) [1080p]'
2024-06-05 20:58:38.5|Trace|Parser|^(?<title>(?![(\[]).+?)?(?:(?:[-_\W](?<![)\[!]))*(?<year>(1(8|9)|20)\d{2}(?!p|i|(1(8|9)|20)\d{2}|\]|\W(1(8|9)|20)\d{2})))+(\W+|_|$)(?!\\)
2024-06-05 20:58:38.5|Debug|Parser|Movie Parsed. What Dreams May Come - 1998 
2024-06-05 20:58:38.5|Debug|Parser|Release Group parsed: 1080p
2024-06-05 20:58:38.5|Debug|Parser|Languages parsed: Unknown
2024-06-05 20:58:38.6|Debug|QualityParser|Trying to parse quality for 'What Dreams May Come (1998) [1080p]'
2024-06-05 20:58:38.6|Debug|Parser|Quality parsed: HDTV-1080p v1
2024-06-05 20:58:38.6|Debug|Parser|Edition parsed: 
2024-06-05 20:58:38.6|Debug|VideoFileInfoReader|Getting media info from /data/What Dreams May Come (1998) [1080p]/What.Dreams.May.Come.1998.1080p.BluRay.x264.YIFY.mp4
2024-06-05 20:58:38.7|Debug|DetectSample|[/data/What Dreams May Come (1998) [1080p]/What.Dreams.May.Come.1998.1080p.BluRay.x264.YIFY.mp4] does not appear to be a sample. Runtime 01:53:43.8170000 seconds is more than minimum of 600 seconds
2024-06-05 20:58:38.7|Debug|Parser|Parsing string 'What.Dreams.May.Come.1998.1080p.BluRay.x264.YIFY.mp4'
2024-06-05 20:58:38.7|Trace|Parser|^(?<title>(?![(\[]).+?)?(?:(?:[-_\W](?<![)\[!]))*(?<year>(1(8|9)|20)\d{2}(?!p|i|(1(8|9)|20)\d{2}|\]|\W(1(8|9)|20)\d{2})))+(\W+|_|$)(?!\\)
2024-06-05 20:58:38.7|Debug|Parser|Movie Parsed. What Dreams May Come - 1998 
2024-06-05 20:58:38.7|Debug|Parser|Release Group parsed: YIFY
2024-06-05 20:58:38.7|Debug|Parser|Languages parsed: Unknown
2024-06-05 20:58:38.8|Debug|QualityParser|Trying to parse quality for 'What.Dreams.May.Come.1998.1080p.BluRay.x264.YIFY.mp4'
2024-06-05 20:58:38.8|Debug|Parser|Quality parsed: Bluray-1080p v1
2024-06-05 20:58:38.8|Debug|Parser|Edition parsed: 
2024-06-05 20:58:38.8|Debug|VideoFileInfoReader|Getting media info from /data/What Dreams May Come (1998) [1080p]/What.Dreams.May.Come.1998.1080p.BluRay.x264.YIFY.mp4
2024-06-05 20:58:38.9|Trace|AggregateLanguage|Considering Languages Unknown (Filename) from FileName
2024-06-05 20:58:38.9|Trace|AggregateLanguage|Considering Languages Unknown (Foldername) from FolderName
2024-06-05 20:58:38.9|Trace|AggregateLanguage|Considering Languages Unknown (DownloadClientItem) from DownloadClientItem
2024-06-05 20:58:38.9|Trace|AggregateLanguage|Considering Languages English (MediaInfo) from MediaInfo
2024-06-05 20:58:38.9|Debug|AggregateLanguage|Selected languages: English
2024-06-05 20:58:38.9|Trace|AggregateQuality|Considering Source BLURAY (Tag) Resolution 1080 (Tag) Revision v1 from FileName
2024-06-05 20:58:38.9|Trace|AggregateQuality|Considering Source TV (Fallback) Resolution 1080 (Tag) Revision v1 from FolderName
2024-06-05 20:58:38.9|Trace|AggregateQuality|Considering Source TV (Fallback) Resolution 1080 (Tag) Revision v1 from DownloadClientItem
2024-06-05 20:58:38.9|Trace|AugmentQualityFromMediaInfo|Resolution 1920x816 considered 1080p
2024-06-05 20:58:39.0|Trace|AggregateQuality|Considering Source UNKNOWN (Default) Resolution 1080 (MediaInfo) Revision  from MediaInfo
2024-06-05 20:58:39.0|Debug|QualityParser|Trying to parse quality for 'What Dreams May Come (1998) 1080p BRRip x264 -YTS'
2024-06-05 20:58:39.0|Trace|AggregateQuality|Considering Source BLURAY (Tag) Resolution 1080 (Tag) Revision v1 from ReleaseName
2024-06-05 20:58:39.0|Trace|AggregateQuality|Selected Source BLURAY (Tag) Resolution 1080 (MediaInfo) Revision v1
2024-06-05 20:58:39.0|Debug|AggregateQuality|Using quality: Bluray-1080p v1
2024-06-05 20:58:39.0|Debug|AlreadyImportedSpecification|Skipping already imported check for movie without file
2024-06-05 20:58:39.0|Trace|ConfigService|Using default config value for 'skipfreespacecheckwhenimporting' defaultValue:'False'
2024-06-05 20:58:39.1|Trace|ConfigService|Using default config value for 'minimumfreespacewhenimporting' defaultValue:'100'
2024-06-05 20:58:39.1|Debug|VideoFileInfoReader|Getting media info from /data/What Dreams May Come (1998) [1080p]/What.Dreams.May.Come.1998.1080p.BluRay.x264.YIFY.mp4
2024-06-05 20:58:39.1|Debug|DetectSample|[/data/What Dreams May Come (1998) [1080p]/What.Dreams.May.Come.1998.1080p.BluRay.x264.YIFY.mp4] does not appear to be a sample. Runtime 01:53:43.8170000 seconds is more than minimum of 600 seconds
2024-06-05 20:58:39.1|Trace|ConfigService|Using default config value for 'downloadclientworkingfolders' defaultValue:'_UNPACK_|_FAILED_'
2024-06-05 20:58:39.1|Trace|ConfigService|Using default config value for 'downloadpropersandrepacks' defaultValue:'PreferAndUpgrade'
2024-06-05 20:58:39.1|Debug|ImportDecisionMaker|File accepted
2024-06-05 20:58:39.2|Debug|ImportApprovedMovie|Decisions: 1
2024-06-05 20:58:39.2|Trace|UpgradeMediaFileService|Upgrading existing movie file.
2024-06-05 20:58:39.2|Debug|MovieFileMovingService|Copying movie file: /data/What Dreams May Come (1998) [1080p]/What.Dreams.May.Come.1998.1080p.BluRay.x264.YIFY.mp4 to //media/What Dreams May Come (1998)/What Dreams May Come (1998) Bluray-1080p.mp4
2024-06-05 20:58:39.2|Trace|ConfigService|Using default config value for 'usescriptimport' defaultValue:'False'
2024-06-05 20:58:39.2|Debug|DiskTransferService|Copy [/data/What Dreams May Come (1998) [1080p]/What.Dreams.May.Come.1998.1080p.BluRay.x264.YIFY.mp4] > [/media/What Dreams May Come (1998))/What Dreams May Come (1998) Bluray-1080p.mp4]
2024-06-05 20:58:39.2|Debug|DiskTransferService|Rolling back file copy [/data/What Dreams May Come (1998) [1080p]/What.Dreams.May.Come.1998.1080p.BluRay.x264.YIFY.mp4] to [/media/What Dreams May Come (1998))/What Dreams May Come (1998) Bluray-1080p.mp4].
2024-06-05 20:58:42.3|Warn|ImportApprovedMovie|Couldn't import movie /data/What Dreams May Come (1998) [1080p]/What.Dreams.May.Come.1998.1080p.BluRay.x264.YIFY.mp4

[v5.6.0.8846] System.IO.DirectoryNotFoundException: Could not find a part of the path '/media/What Dreams May Come (1998))/What Dreams May Come (1998) Bluray-1080p.mp4'.
   at Interop.CheckIo(Error error, String path, Boolean isDirectory, Func`2 errorRewriter)
   at Microsoft.Win32.SafeHandles.SafeFileHandle.Open(String path, OpenFlags flags, Int32 mode)
   at Microsoft.Win32.SafeHandles.SafeFileHandle.Open(String fullPath, FileMode mode, FileAccess access, FileShare share, FileOptions options, Int64 preallocationSize)
   at System.IO.FileSystem.CopyFile(String sourceFullPath, String destFullPath, Boolean overwrite)
   at NzbDrone.Mono.Disk.DiskProvider.TransferFilePatched(String source, String destination, Boolean overwrite, Boolean move) in ./Radarr.Mono/Disk/DiskProvider.cs:line 356
   at NzbDrone.Common.Disk.DiskProviderBase.CopyFile(String source, String destination, Boolean overwrite) in ./Radarr.Common/Disk/DiskProviderBase.cs:line 232
   at NzbDrone.Common.Disk.DiskTransferService.TryCopyFileVerified(String sourcePath, String targetPath, Int64 originalSize) in ./Radarr.Common/Disk/DiskTransferService.cs:line 487
   at NzbDrone.Common.Disk.DiskTransferService.TransferFile(String sourcePath, String targetPath, TransferMode mode, Boolean overwrite) in ./Radarr.Common/Disk/DiskTransferService.cs:line 296
   at NzbDrone.Core.MediaFiles.MovieFileMovingService.TransferFile(MovieFile movieFile, Movie movie, String destinationFilePath, TransferMode mode, LocalMovie localMovie) in ./Radarr.Core/MediaFiles/MovieFileMovingService.cs:line 155
   at NzbDrone.Core.MediaFiles.UpgradeMediaFileService.UpgradeMovieFile(MovieFile movieFile, LocalMovie localMovie, Boolean copyOnly) in ./Radarr.Core/MediaFiles/UpgradeMediaFileService.cs:line 41
   at NzbDrone.Core.MediaFiles.MovieImport.ImportApprovedMovie.Import(List`1 decisions, Boolean newDownload, DownloadClientItem downloadClientItem, ImportMode importMode) in ./Radarr.Core/MediaFiles/MovieImport/ImportApprovedMovie.cs:line 136


2024-06-05 20:58:42.3|Trace|TrackedDownloadAlreadyImported|Checking if all movies for 'What Dreams May Come (1998) [1080p]' have been imported
2024-06-05 20:58:42.3|Trace|TrackedDownloadAlreadyImported|Last event for movie: [What Dreams May Come (1998)][tt0120889, 12159] is: Grabbed
2024-06-05 20:58:42.3|Trace|TrackedDownloadAlreadyImported|All movies for 'What Dreams May Come (1998) [1080p]' have been imported: False
2024-06-05 20:58:42.3|Debug|CompletedDownloadService|Not all movies have been imported for What Dreams May Come (1998) [1080p]

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mynameisbogdan avatar mynameisbogdan commented on July 18, 2024

Thanks!

Can also share the naming format plus screenshot of the movie details with path included?

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GenerateUN avatar GenerateUN commented on July 18, 2024

When you asked for the media management settings I could see that media was configured with double slash. I removed and re-added it and it is now single. I am assuming that is the issue, and of course, user error. I assume it will now run correctly but watching it to see.

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mynameisbogdan avatar mynameisbogdan commented on July 18, 2024

Way for user error. Now do this after you fixed the naming format: https://trash-guides.info/Radarr/Tips/Radarr-rename-your-folders/

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mynameisbogdan avatar mynameisbogdan commented on July 18, 2024

Don't worry, I appreciate the thought!

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