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Comments (3)

RCGitBot avatar RCGitBot commented on August 30, 2024

👀 We've just linked this issue to our internal tracker and notified the team. Thank you for reporting, we're checking this out!

from purchases-ios.

rglanz-rc avatar rglanz-rc commented on August 30, 2024

Hi @jesus-mg-ios, in production this error just means Apple won't accept the receipt because something is wrong with it. It could be due to something like a jailbroken device, or there could be a genuine error. Either way, this is an error that Apple's returning and there's not much we can do about it SDK-side.

One thing you can try is to delete the user from RevenueCat, you can do this either from the dashboard or via the REST API. Then, have the user delete and reinstall the app and attempt to purchase again. This should resync them with our servers and could clear the error.

from purchases-ios.

jesus-mg-ios avatar jesus-mg-ios commented on August 30, 2024

As information, the device is not jailbroken, I can assure that because we have a check.
Would be great don't manage each case manually.

from purchases-ios.

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