Paywall localization errors - %off calculations and strings

[furkanuzun]

Paywall localization errors - %off calculations and strings

[RCGitBot]

👀 We've just linked this issue to our internal tracker and notified the team. Thank you for reporting, we're checking this out!

[NachoSoto]

Thanks for reporting! Could you please fill out the bug issue template so we can better help you?

- [ ] I have updated Purchases SDK to the latest version
- [ ] I have read the [Contribution Guidelines](https://github.com/RevenueCat/react-native-purchases/blob/main/CONTRIBUTING.md)
- [ ] I have searched the [Community](https://community.revenuecat.com)
- [ ] I have read [docs.revenuecat.com](https://docs.revenuecat.com/)
- [ ] I have searched for [existing Github issues](https://github.com/RevenueCat/react-native-purchases/issues)

**Describe the bug**
A clear and concise description of what the bug is. The more detail you can provide the faster our team will be able to triage and resolve the issue. **Do not remove any of the steps from the template below. If a step is not applicable to your issue, please leave that step empty.**

1. Environment
   1. Platform:
   2. SDK version:
   3. OS version:
   4. Xcode/Android Studio version:
   5. React Native version:
   6. SDK installation (CocoaPods + version or manual):
   7. How widespread is the issue. Percentage of devices affected.

Specifically, is this happening on iOS, Android, or both? We'll also need the rest of the information, versions, etc.

Thanks.

[NachoSoto]

but annual package string coming with "month" string in Turkish.

I did test this on iOS (we had another internal ticket with a similar issue, maybe it was yours as well) and I couldn't reproduce.

Can you verify your product setup? This duration comes from App Store Connect / StoreKit config files on iOS. If your product is incorrectly setup as a monthly subscription, the paywall will display it as such.

[furkanuzun]

Hi @NachoSoto , i double-checked subscriptions but android & ios both of them have this issue. They're annually subscriptions.

[NachoSoto]

Can you share some screenshots of your paywall / offering / product setup?

[furkanuzun]

If it's not enough you can tell me more specific for screenshots or another info.

[NachoSoto]

Thanks this is really helpful.
Can you please provide these:

1. Environment
   1. Platform:
   2. SDK version:
   3. OS version:
   4. Xcode/Android Studio version:
   5. React Native version:
   6. SDK installation (CocoaPods + version or manual):

Also can you confirm Android has the same issue?

[NachoSoto]

Also I see you have "Package name" configured with "Offer period'.
This is how the strings are configured for Turkish:

"Annual" = "Yıllık";
"6 Month" = "6 ay";
"Monthly" = "Aylık";

You're saying that your Annual product is getting displayed as Aylık in the app?

[furkanuzun]

Thanks this is really helpful. Can you please provide these:

1. Environment
   1. Platform:
   2. SDK version:
   3. OS version:
   4. Xcode/Android Studio version:
   5. React Native version:
   6. SDK installation (CocoaPods + version or manual):

Also can you confirm Android has the same issue?

1. Platform: react-native
2. SDK version: 7.17.1
3. OS version: 17.2
4. Xcode/Android Studio version: 15.2
5. React Native version: 0.72.3
6. SDK installation (CocoaPods + version or manual): CocoaAsyncSocket (7.6.5)

[furkanuzun]

Also I see you have "Package name" configured with "Offer period'. This is how the strings are configured for Turkish:

"Annual" = "Yıllık";
"6 Month" = "6 ay";
"Monthly" = "Aylık";

You're saying that your Annual product is getting displayed as Aylık in the app?

When i select "Subscription duration in months" on "Packaga name", "Yıllık" area coming like this "ay".
Otherwsie when package name selected "Offer period", "yıllık" string coming true. But calculations was wrong.

[furkanuzun]

This too when i select "Package name", "Subscription duration in months". I'm waiting for "1 yıl (1 year)" or "12 ay (12months)" but coming "1 ay (1 month)".

[NachoSoto]

Thanks for the detailed information. Can you confirm that this is isolated to Android then?

But calculations was wrong.

Which calculations?

Have you verified that your product subscription duration is correct on Google Play?

[furkanuzun]

Thanks for the detailed information. Can you confirm that this is isolated to Android then?

But calculations was wrong.

Which calculations?

Have you verified that your product subscription duration is correct on Google Play?

For sure, now i created a new product subscription for annually, i added it to offers, products and entitlements. Not showing in paywall now. Could it be that reflection takes time?

[NachoSoto]

Are there any errors in your console?

[furkanuzun]

Nope. This is my current product/offers settings on RevenueCat panel.

When i try getOfferings method on app, annuals coming null;

[furkanuzun]

Now my calculations & annual views correct. Thanks for your help!