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ori-moisis avatar ori-moisis commented on July 16, 2024

Hi Oliver

The "required adjustments" mentioned refer to the commands given in the guide, specifically the download instructions use commands that are not generally available in windows shell (e.g curl).

There should be no need to adjust anything on your computer for Salto to run on it.

Do note that in a few recent releases we had an issue specifically with windows, so if you tried running a version before v0.3.19 that may be the reason for the program not working as expected and I suggest you try again with the latest release.

if that does not work, could you please share a few specifics about what is not working?

  • which version are you running
  • what command are you running
  • what was the error message

Thanks

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oliversahr avatar oliversahr commented on July 16, 2024

Hi,
I really should have screenshotted the error message. It was something along the lines of "path invalid". We tried to download from a Zendesk environment. I'll test later on linux if the tool works there or if the error occurs again. If not, I'll try again on windows and post the exact message here. We used the most recent version listed in the Releases, I think.

Best,
Oliver

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oliversahr avatar oliversahr commented on July 16, 2024

Hi,
the error happened on Linux as well, I'll create a separate issue for that.
For this issue I think to add some clarification to above mentioned part in the documentation, like "Install tools like curl on Windows".

Thanks and best regards,
Oliver

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ori-moisis avatar ori-moisis commented on July 16, 2024

sounds like it isn't a linux or windows issue.
this might be an issue with fetching your specific account

might be better to discuss this on slack instead of opening a bunch of tickets here that may end up being not relevant

I will edit the issue title to reflect the request for improved documentation

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