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Comments (4)

hotzenklotz avatar hotzenklotz commented on August 22, 2024

Hi. That is very little information to help you with.

  1. Make sure that your actions are working properly with another channel. (e.g. command line or Slack etc)
  2. Check the command line output for errors
  3. Check your Browser's Dev Tools for the network traffic
  4. Try manually sending a REST call to to the channel to check if it is working correctly. Send a GETrequest to <host:port>/webhooks/chatroom/conversations/<user_id>/say?message=hi and check the response.

from chatroom.

Ajinkz avatar Ajinkz commented on August 22, 2024

facing same issue. getting error when custom action is called.

from chatroom.

hotzenklotz avatar hotzenklotz commented on August 22, 2024

Custom actions are executed through Rasa Core not directly through our Chatroom.

The data flow should be as follows:

  1. User input from chatroom
  2. Data is received by Rasa Core
  3. Intent Classification is trigger by Rasa Core (typically using Rasa NLU)
  4. Next bot (re)action is predicted by Rasa Core
  5. Action is executed
  6. Result of an action is send back to user and displayed in chatroom.

Therefore, I would assume that if a custom action is triggered all the previous steps must have been successful as well. Hence, the chatroom integration with Rasa Core must have been successful.

from chatroom.

dipenpatel235 avatar dipenpatel235 commented on August 22, 2024
  1. Result of an action is send back to user and displayed in chatroom.

last action is not working only,other all actions are successfully run,
is it anything else need to change in chatroom code ?
as because custom action is run on another port how to get result back to the chatroom,
also not getting idea here:
Create or Modifiy credentials.yml file and add:
rasa_utils.bot_server_channel.BotServerInputChannel:

pass

what i need to add here in place of # pass?
as because of i run same rasa bot code custom action is also working well.
thanks

from chatroom.

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