Doesn't work in PROD works in DEV

[jimiero]

Doesn't work in PROD works in DEV

[scheb]

The principle of TOTP/Google Authenticator is that both devices generate a code based on time + secret. If one of those two components isn't in sync, they'll generate a different code. So:

• Check the secret used in your device matches the secret configured for the account
• Check the server time is in sync with your device time, ideally both are in sync with UTC (most common reason for this issue)

The time window for each code is 30 seconds, so if the time difference between server/device is too large codes will be out-of-sync and it will be hard or impossible to hit the right code. You could also increase the window setting, so accept more codes around the current valid one:

# config/packages/scheb_two_factor.yaml
scheb_two_factor:
    google:
        window: 1  # How many codes before/after the current one would be accepted as valid

[jimiero]

Thanks @scheb that was the issue, server had a wrong un-synced time date, solved that and now worked.

Best regards!