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seerge avatar seerge commented on July 24, 2024 1

@DeepChirp hello,

I can't speak for peripherals (as i don't have any), but for laptops themselves Asus sometimes removes some driver / BIOS updates from website, if they find them to be faulty or so.

So what you see now - is probably what they want to share with you :)

I'm not aware about any other way to get updates besides website/API, and G-Helper can't handle firmware updates for peripherals anyway.

Since you have Harpe Ace mouse i can only advice to try "Armoury Crate Gear" to check for updates for it next to website. It's a stripped version of AC, that handles only few peripherals including yours.

Screenshot 2024-06-17 at 17 01 13

That's all I can offer on this stage :) thanks

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seerge avatar seerge commented on July 24, 2024 1

@DeepChirp from what i see on asus website - for most of the mice, you can't download firmware separately even.

Like
https://rog.asus.com/mice-mouse-pads/mice/ambidextrous/rog-strix-impact-iii-model/helpdesk_download/
https://rog.asus.com/mice-mouse-pads/mice/ergonomic-right-handed/rog-gladius-iii-model/helpdesk_download/
https://rog.asus.com/mice-mouse-pads/mice/wireless/rog-keris-wireless-model/helpdesk_download/
etc

The only available download - is AC itself

As I remember AC handles firmware update process by itself mostly (in some proprietary way). I have no idea how it happens, and actually considering that it's risky process - don't want to add it to the app.

So I think it's fine to keep things as is :)

Thanks

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DeepChirp avatar DeepChirp commented on July 24, 2024

@seerge Thank you for your prompt reply. As an alternative, I think we can only check if the firmware version on the official website can be updated. The update process can be handed over to users for their own operation, and G-Helper can only guide users to the official website.
Finally, thank you again and other contributors for providing such excellent software!

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