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olaseni daramola's Projects

call-center-analysis icon call-center-analysis

This Analytics tracks the performance of the call agents with earliest or latest call pick-up, average call duration, satisfactory ratings, counts of calls and calls solved and also the calls trends, which highlights time of calls, calls answered/ not answered, calls solved/ not solved, duration of the call.

customer-retention icon customer-retention

This Analytics tracks the life time of a customer, the customer value and likely for a customer to churn based on different fields, either products subscribed to or age group or gender.

hr-analystics icon hr-analystics

This is a dynamic power bi dashboard that shows the HR analytics with KPI's like gender inclusion, employee performance, attrition / retention, recruitment.

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