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1) Unable to load DLL 'Tobii.EyeX.Client.dll': The specified module could not be found. (Exception from HRESULT: 0x8007007E) about ucr HOT 7 CLOSED

snoothy avatar snoothy commented on August 23, 2024 2
1) Unable to load DLL 'Tobii.EyeX.Client.dll': The specified module could not be found. (Exception from HRESULT: 0x8007007E)

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Comments (7)

hooty7734 avatar hooty7734 commented on August 23, 2024

Same issue as stated above, tried multiple releases and all yielded the same result.

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ppenelon avatar ppenelon commented on August 23, 2024

Same issue on Windows 10.

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evilC avatar evilC commented on August 23, 2024

If you don't need Tobii Eye Tracker support, delete the folder Providers\Core_Tobii_Interaction
The underlying problem is that you are missing some microsoft runtimes, but I am not entirely sure which ones - I think it is Visual C++ runtimes.

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evilC avatar evilC commented on August 23, 2024

I think I found out what it was.

https://www.microsoft.com/en-us/download/details.aspx?id=30679

Please install this and tell me if it fixes the issue

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brunagt avatar brunagt commented on August 23, 2024

I installed the C++ runtimes but it didn't fix the issue.
Where should the folder Providers\COre_Tobii_Interaction be located?

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evilC avatar evilC commented on August 23, 2024

In your UCR folder
I just made some code changes, in the next release UCR will not fail to load if one of the providers crashes on start

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Snoothy avatar Snoothy commented on August 23, 2024

Should be fixed with release v0.8.0

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