Comments (4)
Seems this is caused by the Graph API call, and not this library in particular.
I created a ticket on Facebook Community and got an ask to create a Direct Support ticket. See more here: https://developers.facebook.com/community/threads/578317746993812/?post_id=578317750327145
Kindly follow the instructions to get help directly from the Facebook team.
Closing this for now.
Thanks! :)
from whatsapp-cloud-api.
Hi, You are most likely using an invalid Account ID.
To retrieve your Business Account ID:
- Go to https://developers.facebook.com/apps
- Select your app
- On the left hand menu, click Whatsapp, then select "Getting Started"
- Under "Step 1: Select phone numbers", you should see the "WhatsApp Business Account ID". Copy this and use this your request.
Let me know if this works.
from whatsapp-cloud-api.
Getting the same. I am using the "WhatsApp Business Account ID"
The error:
error: {
message:
"Unsupported post request. Object with ID '< my app id>' does not exist, cannot be loaded due to missing permissions, or does not support this operation. Please read the Graph API documentation at https://developers.facebook.com/docs/graph-api",
type: "GraphMethodException",
code: 100,
error_subcode: 33,
fbtrace_id: "AQXqjuSJKTWBnyJdUK_W-jj",
},
from whatsapp-cloud-api.
Please paste your access token here: https://developers.facebook.com/tools/debug/accesstoken
Verify that you have the following permissions: whatsapp_business_management
and whatsapp_business_messaging
under Scopes
. If you don't, it most likely explains why the calls fail.
Let me know upon verifying.
from whatsapp-cloud-api.
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from whatsapp-cloud-api.