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hi i got this error about whatsapp-cloud-api HOT 4 CLOSED

tawn33y avatar tawn33y commented on August 27, 2024 1
hi i got this error

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Comments (4)

tawn33y avatar tawn33y commented on August 27, 2024 1

@razordouble7 @jmmwangi007

Seems this is caused by the Graph API call, and not this library in particular.

I created a ticket on Facebook Community and got an ask to create a Direct Support ticket. See more here: https://developers.facebook.com/community/threads/578317746993812/?post_id=578317750327145

Kindly follow the instructions to get help directly from the Facebook team.

Closing this for now.

Thanks! :)

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tawn33y avatar tawn33y commented on August 27, 2024

Hi, You are most likely using an invalid Account ID.

To retrieve your Business Account ID:

1

  • Under "Step 1: Select phone numbers", you should see the "WhatsApp Business Account ID". Copy this and use this your request.

image

Let me know if this works.

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jmmwangi007 avatar jmmwangi007 commented on August 27, 2024

Getting the same. I am using the "WhatsApp Business Account ID"

The error:

error: {
    message:
      "Unsupported post request. Object with ID '< my app id>' does not exist, cannot be loaded due to missing permissions, or does not support this operation. Please read the Graph API documentation at https://developers.facebook.com/docs/graph-api",
    type: "GraphMethodException",
    code: 100,
    error_subcode: 33,
    fbtrace_id: "AQXqjuSJKTWBnyJdUK_W-jj",
  },

from whatsapp-cloud-api.

tawn33y avatar tawn33y commented on August 27, 2024

@razordouble7 @jmmwangi007

Please paste your access token here: https://developers.facebook.com/tools/debug/accesstoken

Verify that you have the following permissions: whatsapp_business_management and whatsapp_business_messaging under Scopes. If you don't, it most likely explains why the calls fail.

Let me know upon verifying.

from whatsapp-cloud-api.

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