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TedGoas avatar TedGoas commented on June 2, 2024

I absolutely monitor these Github issues :)

These templates should mostly work without the <head> section and everything in it. A few email clients like Gmail strip out the <head> tag, so most of the CSS is inlined to combat this.

Honestly I'm not sure what would happen if you remove the <body> tag. I hadn't previously heard this tag is a security risk and would love to hear more about how it is. You could trying using a service like Putsmail to send yourself a test without these tags to see how it renders in Outlook.

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tetsuobodyhammer avatar tetsuobodyhammer commented on June 2, 2024

This is fantastic Ted, thanks a ton for your feedback.

I'd not heard of Putsmail either so will see if that can remove the extra live testing step.

I'll give it a crack, and let you know if it's a success!

Thanks again!

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TedGoas avatar TedGoas commented on June 2, 2024

@tetsuobodyhammer Howdy, any update on this?

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tetsuobodyhammer avatar tetsuobodyhammer commented on June 2, 2024

@tetsuobodyhammer Howdy, any update on this?

Hi Ted, unfortunately, yes - I'm wary of pasting the actual markup into GitHub as it stems from customer content, so i've forwarded this to you separately though to show what's happening there.

With any luck you can see the extent of the change from the basic comparison between the two sets of HTML. it's very odd. even the anchor elements are changed for some reason.

At this point, we've suggested to Ops that the system is now out of date and may not be fit for purpose any longer as any attempt to suggest that the platform owner consider our feedback is met with refusal.

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TedGoas avatar TedGoas commented on June 2, 2024

Ahh sorry to hear. I see what you put into the system looks fairly clean, are we able to say your issue lies with the system and not these templates?

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tetsuobodyhammer avatar tetsuobodyhammer commented on June 2, 2024

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TedGoas avatar TedGoas commented on June 2, 2024

Thanks, gonna close this for now since the issue isn't with the code in this repo.

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