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login error 33804 about script.tvtime HOT 38 CLOSED

the-lazy-fox avatar the-lazy-fox commented on August 14, 2024 1
login error 33804

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Comments (38)

Ross1181 avatar Ross1181 commented on August 14, 2024 3

It worked fine until 2 days ago, now I have error 33804 too on all my devices (pc windows, Mac and nvidia shield tv). What happens?

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jupiler5 avatar jupiler5 commented on August 14, 2024 2

I got an answer from TV Time support today:
"
Tanzy (TV Time)

Feb 19, 2021, 11:10 PST
Hi Jupiler5,

We've been made aware that our public API is not working as expected. This may cause issues with your calendar, 3rd party app syncing, as well as using TV Time Google Chrome extension.

We've escalated this issue to our dev team for further investigation. We'll let you know as soon as we have an update on the issue.

We're sorry for the inconvenience, but we'll get back to you as soon as we have an update.

Best,

Tanzy
Head of Support, TV Time_
"
At least it's not intentional and it should work again shortly.

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jupiler5 avatar jupiler5 commented on August 14, 2024 1

Not yet.
As the issue comes from TV Time api (unreachable), the problem will occur on any version of Kodi.
I sent an e-mail to TV Time this week-end to have news about their API. I'm still waiting for an answer.

As soon as I have one, I come back to you.

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panizza avatar panizza commented on August 14, 2024 1

Try this #12
We fixed the login issue and other problems

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deflep7702 avatar deflep7702 commented on August 14, 2024 1

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enrique131 avatar enrique131 commented on August 14, 2024 1

https://api.tvtime.com/ seems to be down again. I cannot log in. Error 33804 is back for me

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obygyv avatar obygyv commented on August 14, 2024 1

Is it still not working?

TVtime staff announced the end of the API. So the plugin won't work again. Some smart people may find an alternative solution, but for now, I think we are screwed...

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GofranAy avatar GofranAy commented on August 14, 2024 1

Maybe simkl.com is somthing for you i like it

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enrique131 avatar enrique131 commented on August 14, 2024 1

thanks for the suggestions. I am an android user. i sent an email to developer to see if there is something to be done for faster sync. I am a premium user and i really like to UI of the app.
trakt.tv online is a great site. you can check when you watch an episode, or movie (date and time) If only the sync can be a bit faster.... lets hope the dev can help to tune it for me.

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panizza avatar panizza commented on August 14, 2024

Same error here. And the log files are pretty useless.

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the-lazy-fox avatar the-lazy-fox commented on August 14, 2024

Hello @deflep7702 and @panizza,
This error is related to an issue during the cleint authorization process. I will have to dig into the code to check that as it's new to me.
Do you have a working internet access on your device? Can you try to reach this url: https://api.tvtime.com/v1/oauth/device/code

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panizza avatar panizza commented on August 14, 2024

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deflep7702 avatar deflep7702 commented on August 14, 2024

It appears to be working again, thanks for all the work you have done on this add-on by the way!

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obygyv avatar obygyv commented on August 14, 2024

I have the error 33804 with the addon in the official repo, which version do you use?

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obygyv avatar obygyv commented on August 14, 2024

Trying to reach https://api.tvtime.com/v1/oauth/device/code give me the following result:

code 404
result "KO"
message null

I still have the error 33804. Any advice?

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deflep7702 avatar deflep7702 commented on August 14, 2024

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GofranAy avatar GofranAy commented on August 14, 2024

Tvtime is having some issue i think that is why check twitter

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Arryby avatar Arryby commented on August 14, 2024

starting to encounter again the login error 33804 on Kodi Leia 18.9

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drag0nst0ne avatar drag0nst0ne commented on August 14, 2024

biggest necro of github. but yeah, its happening to me too

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jupiler5 avatar jupiler5 commented on August 14, 2024

Same problem.
I tried to reach https://api.tvtime.com through web browser, unreachable.
I think there's an issue with the TVTime api...

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nonobio avatar nonobio commented on August 14, 2024

Hello,

Same error for me with TV Time 1.2.4 and Kodi 18.9 on Windows 7.

Thanks

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Nwalma avatar Nwalma commented on August 14, 2024

Hello

same error as well with tv time 1.2.4 and kodi 18.9
any updates?

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jupiler5 avatar jupiler5 commented on August 14, 2024

To understand the problem, the Kodi TV Time plugin communicates with TV Time through TV Time public api (Root URL: https://api.tvtime.com).
On login, the plugin tries to reach https://api.tvtime.com/v1/oauth/device/code, that doesn't answer anymore (plugin returns 33804 error code if not succeeded).
Even the documentation (https://api.tvtime.com/doc) is no more available...

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the-lazy-fox avatar the-lazy-fox commented on August 14, 2024

Hi all,
My investigation led to the same point as @jupiler5.
Please let use know if they answer to you!
Thanks!

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nonobio avatar nonobio commented on August 14, 2024

Hi,

I had the same reply from support.

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jupiler5 avatar jupiler5 commented on August 14, 2024

That works !!! Thanks a lot panizza for your work ! :-)
New working plugin: https://github.com/RSantos94/script.tvtime

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nonobio avatar nonobio commented on August 14, 2024

Thanks a lot.

I have not updated my Kodi yet, i'm on 18.9. I tried to install the new plugin but i had an error about xbmc python version 3.0.0 not installed.

Is it possible to fix the issue for the add-on working on Kodi 18 ?

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nonobio avatar nonobio commented on August 14, 2024

Oups, yes it works; i just had to reconnect it ;) . Thanks

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the-lazy-fox avatar the-lazy-fox commented on August 14, 2024

New release published with your fixes.
Thanks a lot guys.

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jupiler5 avatar jupiler5 commented on August 14, 2024

https://api.tvtime.com/ is offline... again...

So if you have some problems at the moment, it's not a script problem but the TVTime public api website that's down...

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Nwalma avatar Nwalma commented on August 14, 2024

I can't log in either for quite a few days now

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enrique131 avatar enrique131 commented on August 14, 2024

I can't log in either for quite a few days now

As far as i know unless access to here: https://api.tvtime.com/ is possible you wont be able to access.
I emailed tv time and they confirmed that they know about the API and they are working on it... so we can only wait for it to be fixed

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Nwalma avatar Nwalma commented on August 14, 2024

Is it still not working?

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the-lazy-fox avatar the-lazy-fox commented on August 14, 2024

What a pitty news...
If someone has any idea, feel free :)

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lluberti avatar lluberti commented on August 14, 2024

I have migrated to the following solution:

trakt to store the playbacks
https://kodi.wiki/view/Add-on:Trakt

and the MovieBase app which automatically syncs with trakt
https://www.moviebase.app/

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enrique131 avatar enrique131 commented on August 14, 2024

I have migrated to the following solution:

trakt to store the playbacks
https://kodi.wiki/view/Add-on:Trakt

and the MovieBase app which automatically syncs with trakt
https://www.moviebase.app/

I have https://trakt.tv/ as well. unfortunately the android app is really slow for me. It takes around 5 minutes to sync and it can get really annoying. I'm using SeriesGuide for it. If anyone knows a better one (better UI & sync speed) i will have a look

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lluberti avatar lluberti commented on August 14, 2024

I have migrated to the following solution:
trakt to store the playbacks
https://kodi.wiki/view/Add-on:Trakt
and the MovieBase app which automatically syncs with trakt
https://www.moviebase.app/

I have https://trakt.tv/ as well. unfortunately the android app is really slow for me. It takes around 5 minutes to sync and it can get really annoying. I'm using SeriesGuide for it. If anyone knows a better one (better UI & sync speed) i will have a look

How long have you not used MovieBase?
lately it seems to me much improved.
synchronization takes a few seconds and in my catalog I have thousands of movies and TV series

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Ross1181 avatar Ross1181 commented on August 14, 2024

I have migrated to the following solution:
trakt to store the playbacks
https://kodi.wiki/view/Add-on:Trakt
and the MovieBase app which automatically syncs with trakt
https://www.moviebase.app/

I have https://trakt.tv/ as well. unfortunately the android app is really slow for me. It takes around 5 minutes to sync and it can get really annoying. I'm using SeriesGuide for it. If anyone knows a better one (better UI & sync speed) i will have a look

On iPhone I use Watcht for Trakt or TV Show Tracker (I don’t know if they exist for Android). Only the first sync takes some time, after that it is much faster

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