[HELP] Unable to Maintain connectivity between IoT Gateway & Thingsboard CE server/Thingsboard Edge

[sanjayN4497]

[HELP] Unable to Maintain connectivity between IoT Gateway & Thingsboard CE server/Thingsboard Edge

[sanjayN4497]

One more observation: I have a suspicion regarding the dynamic IP aspect of EC2. For debugging purposes, I assigned a static IP yesterday, but the same issue persists. Today, I attempted to resolve the timeout issue through firewall commands, removing connector devices, and deleting images, but none of these efforts resolved it.

Interestingly, even with the static IP assigned, the problem persisted. However, I noticed that creating a new IoT gateway device and using its access token in the Docker Compose file resolves the issue temporarily. Despite this temporary workaround, the problem remains unresolved.

version: '3.4'
services:
  # ThingsBoard IoT Gateway Service Configuration
  tb-gateway:
    image: thingsboard/tb-gateway
    container_name: tb-gateway
    restart: always

    # Ports bindings - required by some connectors
    ports:
        - "5000:5000" # Comment if you don't use REST connector and change if you use another port
        # Uncomment and modify the following ports based on connector usage:
#        - "1052:1052" # BACnet connector
#        - "5026:5026" # Modbus TCP connector (Modbus Slave)
#        - "50000:50000/tcp" # Socket connector with type TCP
#        - "50000:50000/udp" # Socket connector with type UDP

    # Necessary mapping for Linux
    extra_hosts:
      - "host.docker.internal:host-gateway"

    # Environment variables
    environment:
      - host=65.0.98.19
      - port=1883
      - accessToken=lx6ptnyhw1aesegsajva  #New IoT Gateway device Token

    # Volumes bind
    volumes:
      - tb-gw-config:/thingsboard_gateway/config
      - tb-gw-logs:/thingsboard_gateway/logs
      - tb-gw-extensions:/thingsboard_gateway/extensions

# Volumes declaration for configurations, extensions and configuration
volumes:
  tb-gw-config:
    name: tb-gw-config
  tb-gw-logs:
    name: tb-gw-logs
  tb-gw-extensions:
    name: tb-gw-extensions

After addition of new IoT Gateway Device access token in docker-compose.yml file

But it's not feasible to daily create New IoT Gateway Device. Could you please advise on a more permanent solution to this issue? Your guidance or suggestions would be greatly appreciated.