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cseverino avatar cseverino commented on June 16, 2024 2

I'm not able to run the 3.2 version either. M1 Mac

The 3.1 version works.

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whyboris avatar whyboris commented on June 16, 2024

Sorry about the problem - please send me a message through the contact form with the email you used to purchase the app (juts say "3.1 Mac Arm download broken" or something):

https://videohubapp.com/en/contact/

I'm unsure why; there are a few other people emailing with the same problem. I'm guessing this is the download (link) that comes from the email you got when you purchased the app?

I've been meaning to have another release of the app (patch version with new FFmpeg) - so much to do, so little time 😅

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sebiimaks avatar sebiimaks commented on June 16, 2024

Same problem here with an M1 Macbook Air. I tried the demo as well, but I received the same error.

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jamesfpb avatar jamesfpb commented on June 16, 2024

I was able to run the Intel version.
No success with the arm64 mac version.

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sebiimaks avatar sebiimaks commented on June 16, 2024

I was able to run the Intel version. No success with the arm64 mac version.

Is there an intel version of 3.2? I can't see it.

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whyboris avatar whyboris commented on June 16, 2024

Thank you for the additional bug report 🙇 I'll need to craft a new release -- previously I didn't have access to an Intel Mac to build an Intel specific version 😓 but now I (intermittently) do - so I should be able to get one out in the coming month 🤞

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Caumaker avatar Caumaker commented on June 16, 2024

I have also a M1 Max and the 3.2 version not work. Some news?

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whyboris avatar whyboris commented on June 16, 2024

@Caumaker - could you share what executable / installer you are trying to run?

The Demo comes from GitHub and is available here: https://videohubapp.com/en/download/

The page has 3.2.0 for Mac that is Arm64 and it should work on M1

Please let me know whether it's the Demo or the Purchased Version that you are having trouble with 🙇‍♀️

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