unable to make payments, token not generated or payment error

[sergy00]

unable to make payments, token not generated or payment error

[Sirvijver]

Hello @sergy00

You have reached out to open GitHub forum with a support request. We utilize GitHub mainly for development activities, so I would like to ask you to reach out to the support team directly for more guidance.

This issue would require more testing to find out what is happening in this situation. We did not get the system report and would also like to look into the full logs for this case. Have you also tried using the plugin in sandbox mode (to rule out an account issue)? Next to plugin, are you also running any custom code on your site?

If you want our support team to have a look at this, please open a private engagement as suggested above.

Kind regards,
Joost