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Penumbra errors on game load about penumbra HOT 3 CLOSED

xivdev avatar xivdev commented on May 31, 2024
Penumbra errors on game load

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Comments (3)

Ottermandias avatar Ottermandias commented on May 31, 2024

This is in all likelyhood caused by TexTools corrupting their game data. They should do a clean reset (or whatever that is called) via TexTools to restore the files to default, and possibly do an integrity check via XIVLauncher.

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xeroplz avatar xeroplz commented on May 31, 2024

He completely started over while keeping Penumbra the same, and it still has the same issues. He's got absolutely nothing installed with Textools now. The game opens fine when he disables Penumbra.

I also forgot to mention that before he started over on Textools, his game also opened perfectly fine if he disabled Penumbra beforehand. Only with Penumbra enabled does he freeze and crash.

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xeroplz avatar xeroplz commented on May 31, 2024

Actually, I'm going to close this here! Apparently he messed up his game with a crash earlier today, so I had him download entirely new index files instead and his game opens fine. I'm having him install Penumbra again to make sure it works fine. Thanks for the help!

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