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thejoefriel avatar thejoefriel commented on September 27, 2024

Hey @maggiehoughton @Katie-Hyde - sorry for the delay on this! We should have all the prototypes with you within the hour. In the meantime, here is a link to the User Testing documentation.

You will notice there are 3 scripts (one for each user type). If you're ok to look over them today / Monday, and let me know any other questions we should put in please that would be great! In the doc I've also included a reminder of what we're looking to test broadly with these sessions.

https://www.notion.so/yallacooperative/User-Testing-ecd56e7c43f04f7787c38a3380791533

Thanks!

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maggiehoughton avatar maggiehoughton commented on September 27, 2024

@thejoefriel I can't access the above user testing docs? Says I need permission from Jem. I'm logging in with [email protected] (same as the main notion board)

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maggiehoughton avatar maggiehoughton commented on September 27, 2024

User testing scripts look great- thanks!

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thejoefriel avatar thejoefriel commented on September 27, 2024

Oh sorry @maggiehoughton is it working now?

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thejoefriel avatar thejoefriel commented on September 27, 2024

Hey @maggiehoughton just done first two interviews with income officers. Went well :)
Obviously I'll collate everything properly once we get through the majority of the sessions, but if you're curious about raw feedback, feel free to keep an eye on this document where I'll be storing all the notes: https://www.notion.so/yallacooperative/UX-Testing-Feedback-f3a9be4b9b8941da8a84c57069c4efcc

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maggiehoughton avatar maggiehoughton commented on September 27, 2024

@thejoefriel I've absolutely loved checking back to read the user testing notes today!

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thejoefriel avatar thejoefriel commented on September 27, 2024

Ah great @maggiehoughton ! Yeah I saw you on the notion when I was speaking to one of the claimants so you got to see notes being added in real time haha!

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maggiehoughton avatar maggiehoughton commented on September 27, 2024

@thejoefriel In my chat with our digital manager yesterday she invited me to their team meeting this afternoon to talk about the project. I was going to share the claimant/advisor figma with them. She suggested they offer feedback from a digital-comms-team-in-the-social-housing-sector POV, so are you OK if I just ask them to drop any comments of suggestions into a google doc (as they may materialise after I log out lunchtime tomorrow)?

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maggiehoughton avatar maggiehoughton commented on September 27, 2024

@thejoefriel William K said he was still waiting to hear back re change of date from 4th to 2nd? Edna has now found your email in her spam and will book in asap.

from universal-credit-support.

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