Add requester name & email to tickets()->create

[zendesk]

Add requester name & email to tickets()->create

[dpawluk]

@pierrefaure

I'm able to do this just fine. Are you creating the array like this:

$ticket_data = array (
        'subject' => 'The quick brown fox jumps over the lazy dog', 
        'comment' => array (
            'body' => 'Lorem ipsum dolor sit amet, consectetur adipisicing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua.'
        ),
        'requester' => array (
            'name' => 'Some Dude',
            'email' => '[email protected]'
        ),
        'priority' => 'normal'
);
$newTicket = $client->tickets()->create($ticket_data);
print_r ($newTicket);

[dpawluk]

Note that it will still say the ticket was submitted on your behalf unless you have the requester's id and use that with submitter_id, but at least it won't look like you submitted this yourself. A workaround for new users is to create the user, then pass the the id from the new user object to the ticket as requester_id and submitter_id

[pierrefaure]

I probably did something wrong when I tried
It works perfectly now 👍

Thank you!