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atroche avatar atroche commented on June 25, 2024

cc @dpawluk @kssmith @buheryfi @shanitang @davesidious @lookbadgers @chrisminett @bbrink68 @gonzunigad

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patrickconroy avatar patrickconroy commented on June 25, 2024

It's really confusing that this API doesn't interact with the help_center API at all. For instance,

https://support.rockstargames.com/api/v2/help_center/categories/200013096.json
https://support.rockstargames.com/api/v2/categories/20107766.json

Will the v2 (branch) be able to interact with the help center as well as the core? Or should there be namespaces for Core and HelpCenter ? Otherwise I don't know how you'd reconcile the fact that Categories is valid in both.

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atroche avatar atroche commented on June 25, 2024

Personally I think we should get v2 launched, and get the repo to a higher level of code quality + test coverage before we start adding in major new features. Especially seeing as the other Zendesk API clients don't support it yet.

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shehi avatar shehi commented on June 25, 2024

Agreed with @atroche : It'd be better to solve standing problems and then adding new features.

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jwswj avatar jwswj commented on June 25, 2024

We're focusing on the initial core APIs first, but will provide a framework for Help Center, Voice & other endpoints through namespacing.

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jwswj avatar jwswj commented on June 25, 2024

We've been making some great progress on the new version over the past week. Check out #99 if you're interested.

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