Can't access docs

[zws-im]

Can't access docs

[jonahsnider]

Something funny is happening between GitBook & Cloudflare DNS. While I figure that out you can visit the page directly here.

[jonahsnider]

GitBook isn't recognizing the DNS record, even though it definitely has propagated enough.

[RuiNtD]

According to Google, the error is caused by having a Cloudflare protected domain (docs.zws.im) pointing to another domain that's also Cloudflare protected (hosting.gitbook.io). According to GitBook docs:

All docs served on custom domains automatically benefit from Cloudflare's CDN

So, you should just need to disable Cloudflare's DNS protection on docs.zws.im.

[jonahsnider]

The DNS entry was already configured to disable proxying through Cloudflare.

[RuiNtD]

Hmm. Weird. At this point I'd just suggest making sure your domain is set up correctly in GitBook and contact GitBook. It looks like a problem on their end.

[jonahsnider]

Yeah, I've sent a message to GitBook support. In the meantime I'll update the docs link on the website to go to the working URL.

[jonahsnider]

Petros from GitBook support was able to sort it out and the docs subdomain now works.