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User Incidents Management Web Application with Symfony

This is a web application developed with Symfony for managing user incidents. It provides functionalities for users to report incidents and administrators to handle and resolve them.

Features

  • User Authentication: Users can sign up, log in, and log out securely.
  • Incident Reporting: Users can report incidents by providing details and attaching files.
  • Incident Management: Administrators can view, assign, prioritize, and resolve incidents.
  • Notifications: Users and administrators receive notifications for new incidents, status changes, and comments.

Requirements

Before getting started, ensure you have the following installed on your development environment:

  • PHP (version 7.2.5 or higher)
  • Symfony (version 5.0 or higher)
  • Composer for dependency management
  • MySQL or another database supported by Symfony

Setup

  1. Clone this repository to your local machine:
  2. git clone https://repository-url.git
  3. Install dependencies using Composer:
  4. composer install
  5. Create the database schema:
  6. php bin/console doctrine:schema:create
  7. Start the Symfony server:
  8. symfony server:start
  9. Navigate to the application URL to access it.

Usage

  1. Register for an account if you are a new user, or log in if you already have an account.
  2. Create a new incident report, providing all necessary details.
  3. Administrators can view and manage incidents from the administration dashboard.
  4. Resolve incidents and communicate with users through comments.

Project Structure

The project structure is as follows:

  • /config: Contains configuration files for Symfony.
  • /src: Contains the main source code of the application, including controllers, entities, and repositories.
  • /templates: Contains Twig templates for rendering HTML pages.
  • /public: Contains public assets such as images, stylesheets, and JavaScript files.

Contributing

Contributions are welcome. If you have suggestions for improvement, issues, or additional features you'd like to add, feel free to open an issue or submit a pull request!

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