Unable to log into WhatsApp Beta account

[92lleo]

Unable to log into WhatsApp Beta account

[ronz91]

Hi there

The issue was the wifi network.

Sorry for the trouble.

Keep up the great work!

[92lleo]

Hello,
are you able to login at web.whatsapp.com? If yes, please try to clear appdata of whatsapp web to go, this will force the reload of web.whatsapp.com internally

[ronz91]

I use the official Windows client without any problem

Okay let me try that out

[dadandalive]

I'm experiencing exactly the same issue as the one described by @ronz91. Both with 1.7.2 and 1.7.1.

In my case however WiFi is not at fault.

When accessing web.whatsapp.com in Firefox on the second device, at first the reloading circle appears along with the request to scan the barcode again on the primary device, but then immediately afterwards on the second device a new QR code appears, the reading of which successfully completing the login.

In the app the reloading circle continues to spin and a second QR code never appears. So, I guess this ticket needs to be reopened.

Not sure if this is related or can help, but during or after installation no permissions are requested, and I need to grant them myself from within the Settings.

[92lleo]

@dadandalive
pls check/report the following things:

• phone android version
• phone model
• if webview is up to date (https://play.google.com/store/apps/details?id=com.google.android.webview)
• does the app have the storage permission?

[dadandalive]

• if webview is up to date (https://play.google.com/store/apps/details?id=com.google.android.webview)

Ouch, the version was ancient (55.0.2883.91). I have now updated it to the latest version (99.0.4844.88) and login works!

You may -again, sorry- close this ticket.

Thanks for your rapid reaction and help!

[92lleo]

thanks for the feedback! glad it works now