areski/fsqueuemon

Web status monitor for FreeSWITCH's mod_callcenter queues and agents

fsqueuemon

Web status monitor for FreeSWITCH's mod_callcenter queues and agents

This is a fork from [https://github.com/gonicus/fsqueuemon], authored by Gonicus.

Description

A simple web status monitor / dashboard for mod_callcenter. It will show active/inactive agents and queued callers.

fsqueuemon is implemented in Python using the Flask web microframework (http://flask.pocoo.org/). It uses FreeSWITCH's mod_xml_rpc to interact with FreeSWITCH using XML-RPC.

Setup

The queuemon.py script can be executed to locally start a development server. See the Flask documentation for deployment options.

Please adapt these three settings to your environment:

• domain in backends.py should be the domain part of the queues/agents you want to display
• URI in queuemon.py to access mod_xml_rpc
• hide_agents can contain agents that should never be shown

Install

Simple install instructions:

mkvirtualenv fsqueuemon cd /app/ git clone https://github.com/areski/fsqueuemon.git cd fsqueuemon pip install -r requirements.txt python queuemon.py

Configure:

cp config.py private_config.py

Then edit private_config.py and set your correct XML_RPC settings as well as your domain.

Deploy

Deploy in production using gunicorn, ref: https://medium.com/@mthipparthi/supervisor-to-control-flask-gunicorn-ec07e81a26b6

ToDo

The few strings in the UI are German right now and not yet i18nalized.

License

FSQueueMon is licensed under GPL, see LICENSE file