CASE STUDY #1
- What are the consequences for not meeting service obligations?
- What are the escape clauses and constraints in case of a catastrophic event?
- How reliable is the data for processing time increase?
- What is the unit of measurement for data?
- Is data on time continuous or dicrete?
- What application will be used to prepare the data? Excel, Qlik, Tableau, Python, R?
- Loss models? Poisson or markov processes?
- Scenario analysis of worst, normal, and best cases?
N/A
- Who is our audience (technical or non-technical)?
- Formal or informal presentation of results?
- Use of charts and graphs to communicate results?
- Should we have a dashboard of the key performance indicators (KPIs)?
- How will this affect employees, investors, suppliers, creditors, government, customers?