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Comments (18)

jakehe1226 avatar jakehe1226 commented on May 8, 2024 1

AMAZING, thanks it actually works after all that. Thank you so much. :)

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Zusier avatar Zusier commented on May 8, 2024

It is most likely that drivers are not installed. Can you show me what drivers are available on SDIO?

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jakehe1226 avatar jakehe1226 commented on May 8, 2024

Sorry I'm not an expert but how do I see the drivers on Snappy Driver?

But here is an image showing the touchpad driver in device manager

image

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Zusier avatar Zusier commented on May 8, 2024

Those are up to date so drivers is most likely not a cause.. not sure of the root cause yet, I'll look into it.

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jakehe1226 avatar jakehe1226 commented on May 8, 2024

OK, thanks

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MuddyNX avatar MuddyNX commented on May 8, 2024

Try to update any drivers with errors in device manager, this fixed the problem with touchpad gestures for me.

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jakehe1226 avatar jakehe1226 commented on May 8, 2024

Hi, I just tried updating the touchpad driver through device manager but it says the latest version is already installed plus I have tried uninstalling the driver and reinstalled it from Snappy Driver. But unfortunately, the gestures still don't work. I'm not sure whether it's because of the custom OS or it's just the touchpad that has problems.

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Zusier avatar Zusier commented on May 8, 2024

Try running these commands and rebooting:
sc config AcpiDev start=demand
sc config AcpiPmi start=demand
If it still doesnt work, try:
sc config acpitime start=demand
sc config acpipagr start=demand

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jakehe1226 avatar jakehe1226 commented on May 8, 2024

I'm afraid that the commands don't work any other ways to fix this?

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Akifam avatar Akifam commented on May 8, 2024

do windows key+r and type in "services.msc" click ok and then find acpitime, acpipagr or AcpiDev, AcpiPmi and double click on it. once you are on there click the startup type to "automatic" and start the service

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jakehe1226 avatar jakehe1226 commented on May 8, 2024

Hello, I went and opened services.msc but it turned out that all the services you need me to set are not there.

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Akifam avatar Akifam commented on May 8, 2024

try go into device manager -> mice and other pointing devices -> right click the touchpad and select uninstall -> tick the box "Delete the driver software for this device" and select uninstall. reboot your pc and see if it works

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jakehe1226 avatar jakehe1226 commented on May 8, 2024

Hi, I just tried it and now it's using an HID-compliant mouse driver and unfortunately, the gestures still don't work. Also, the gestures are no longer in the touchpad section in the settings, meaning the HID-compliant mouse driver isn't compatible with the gestures.

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Akifam avatar Akifam commented on May 8, 2024

https://www.guidingtech.com/top-fix-touchpad-gestures-not-working-in-windows-10/ Try follow this guide. see if it works.

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jakehe1226 avatar jakehe1226 commented on May 8, 2024

Hi, after reading through the page I noticed that I don't have the synaptic touchpad software everything else I tried either didn't work or says that there are no updates available. The gestures might not work because windows 10 updates are disabled. Because I mostly get all driver updates from there and software like Snappy driver might not have updates provides for me compared to windows 10 updates.

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Zusier avatar Zusier commented on May 8, 2024

Please do the following, I can confirm this is working.

  1. download SDIO, click "Application Only"
  2. Unzip and double-click SDIO_x64_Rxxx.exe
  3. Accept terms and allow in the firewall, then click "Download Indexes Only"
  4. Once indexes are finished, find a device with a mouse icon named along the lines of "Synaptics Touchpad"
  5. Once it downloads the driverpack, it will install the driver
  6. Reboot, gestures should work now.

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jakehe1226 avatar jakehe1226 commented on May 8, 2024

I have gone through all steps said but it still does not work. If needed I can post on the Microsoft community help page to see what they say about this issue.

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Zusier avatar Zusier commented on May 8, 2024

Please try enabling the Microsoft Input Configuration driver:
sc config MTConfig start=demand

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