badchoice/handesk-php

Handesk php sdk

handesk-php's Issues

How to get notify the ticket responded or not by customer

How to get notify the ticket responded or not by customer

get tickets listing

hi, i try list of ticket with 'open' status, but i cant get any detail after call the handesk get ticket function

could i know how to solve this ya? Thanks

API token

Hello ,
How can we get handesk api token ?
Thanks

Add notes

İs there any chance to add notes via APİ?

Im getting 422 Unprocessable Entity while calling api.

My laravel version is 5.7.
"badchoice/handesk-php": "^0.1.4"

I have tried call api handesk_base_url/api/tickets/

parameter is

$ticket_id = (new Ticket)->create(
    ["name" => "Requester name", "email" => "[email protected]"], 
    "The ticket subject", 
    "The ticket initial body", 
    ["tag1","tag2"]
   );

but Im getting these errors

Client error: POST http://handesk.me/api/tickets resulted in a 422 Unprocessable Entity response:
{"error":"SQLSTATE[42S02]: Base table or view not found: 1146 Table 'toolbox.requesters' doesn't exist (SQL: select * fr (truncated...)

best regards

Update carbon dependency

Since laravel now uses nesbot/carbon 2 the installation of the package fails, since it requests version ~1.20 .

Possible to update it to the latest version?

addComment returns 400 Bad request

While (new Ticket)->get($requester) and $ticket->find($id) works fine I got error trying $tickets->addComment($requester, $body, $status);
What should I check or correct?