This is a plugin for OSTicket. It allows users to export their tickets into different file formats.
Using this plugin, you can export your ticket into
- pdf format
- Microsoft Office Word Document
- txt files
It also gives the ability to download complete list of all the tickets. Also admin has the ability to add or remove file formats from plugin configurations.
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- Download zip file, extract it and place the "exporttickets" folder into your (OSTicket Root)/include/plugins directory.
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- Copy plugins/exporttickets/temp/class.nav.php into (OSTicket Root)/include/class.nav.php, Replace the original file.
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- Copy plugins/exporttickets/temp/client_front.php into (OSTicket Root).
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- Install and Enable the plugin from (admin panel -> manage -> plugins).