The oneclick-core from camsys

Make it easier to divide management across multiple agencies

When a single 1-Click instance has many services >100, it would be easiest if the work could be divided among Partner Agencies and Transportation Agencies. That hierarchy needs to be rigidly defined. See the link for how that might work for a large instance such as 211 Ride

https://docs.google.com/document/d/1aYGi32LTtQsy2Q2DkeyL9pm-tzT3nS3NfPFNA2mvndw/edit?usp=sharing

Change welcome screen – replace “Welcome” with “Plan Your Trip”

Let users hide results

The results page can often have many results. Users should be able to delete certain results from the page. This would let them more easily compare the remaining ride options.

Originally requested as part of 211Ride focus group.

Monthly Reports Request

Request for more monthly reports on details of transportation use to this report

Build a first time tutorial

Help users understand the workflow by providing hints the first time that they visit the page.

There are a couple of options presented here: https://stackoverflow.com/questions/13899014/how-to-create-a-user-first-time-screen-guide-for-my-application

Originally requested as part of 211Ride focus group.

Replace Images/Copy on the 211Ride UI

The image background is too busy. The lines are distracting.
2-1-1 Ride Log needs to be bigger.
Too many words / too much copy.
Make it obvious that the 211 Icons are clickable
Make it obvious that people can call 211 for immediate help over the phone.
Put names under each 211 agency in the carousel.

These notes came from this document.
211RIDE Focus Group Notes.docx

Test

Trouble shoot why OmniTrans logo is not showing up

Users can Email without Saving a Trip

Make the email buttons available for each itinerary without having to save it first.

Responsive app does not look good on mobile phone

Represent a car mileage subsidy program

Figure out how to represent a program where if you drive and qualify, you get your trip partially subsidized based on mileage

Let users set the font size

Let users set the font size when visiting the UI. Maybe also include a high contrast mode. (Maybe better to make the default high contrast)

Originally requested as part of 211Ride focus group.

Let users pick 2-3 results and compare side by side

Let users do side by side comparisons of results.

For example, the user can pick 2 or 3 results and then compare time, cost, accommodations, etc. side by side.

Originally requested as part of 211Ride focus group.

Bigger boxes / labels

For older population (esp. if using phone)

Use Past Trips as Template

It would be useful to look at your trip history, and have an option to plan the same trip again in the future by selecting a new date / time. Or possibly as recurring trip?

Be Consistent with Descriptions

Do we need a tag line for each service? Do we need a template for filling out the description? Currently there are not rules and no consistency about how service descriptions can be filled out.

Originally requested as part of 211Ride focus group.

Show Phone Number and URL in the UI

Currently the Phone Number and URL for each service in the results shows up as a link. However, the link does not actually show the phone number and the URL.

Add SSL

With ipad, get annoying “this site is not secure” warning

Add support for FlexBus services to 211Ride

This request came from Lily Palacios.

Want to add support for FlixBus services in southern California to 211Ride.

https://www.flixbus.com/

FlixBus only has GTFS for Europe publicly available.

https://transitfeeds.com/search?q=flixbus

Investigating what the conditions are to access their GTFS as a partner.

Make the Time Picker Options more Apparent

The time picker date, time, and am/pm buttons do not indicate that they are editable. Make that more apparent.

Tag Services in the Results Page or Provide a Slogan

Make it immediately clear what type of service each options is.

e.g.,
paratransit
volunteer
fixed-route
taxi
etc.

Maybe we can borrow from the AIRS taxonomy, but we would need to make sure that the service types are understood by the general public.

Maybe we can provide a very brief (e.g., 50char) slogan space that we show directly below the service name without having to expand each itinerary.

Originally requested as part of 211Ride focus group.

Draw Attention to Questions

In the 1-Click UI, the eligibility questions need to be more obvious. Some services do not show up unless the questions are selected.

Draw the user to those questions. Maybe even force the user to answer the questions.

Originally requested as part of 211Ride focus group.

Use Ecolane POIs only (Idea)

The biggest reason to edit trips in FindMyRidePA is to adjust POIs. We need to allow counties to decide whether or not Google Places should be permissible. The alternative would be to only allow users to book trips to places that they already have booked trips for in the past.

Broken out reporting information

Number of trips planned by guest users –
On the main page there are total trips planned per day, which is combined guest and registered user statistics. This is by 'date of Trip' searched, not what day it was searched.

You can download the user reports table with and without guest users to get a total. Is there a ‘only guest users’ option of some nature?

All of these options also want to be able to be broken out by location.

Let users add an intermediate stop

Instead of only have 2 places (from, to), let users add a 3rd stop (or maybe even more) to their itinerary.

Originally requested as part of 211Ride focus group.

Add a print option

In addition to emailing the itineraries, let users print the itineraries.

Originally requested as part of 211Ride focus group.

Add Feedback Feature to the 1-Click UI

The standard 1-Click UI does not have a feedback feature. Link the UI to the existing 1-Click Feedback API.

Originally requested as part of 211Ride focus group.

Geocoded -> Place. Place -> Waypoint

Rename Geocoded to Place

Rename Place to Waypoint

In the new setup.
Place is the generic, highest level location type.
Landmark inherits from Place. A Landmark is a global point of interest.
Waypoint inherits from Place. A Waypoint is either an origin or destination for a Trip.