Comments (2)
There are 2 cases.
1 - You are searching for a contact via phone number. You can do this now via contact filter option or via search.
2 - You need to search a conversation by contact phone number. You can go to the search page and input the phone number, it should return all the matching contacts, conversations they had or messages referencing this number.
The filter in question is generally use to build views. Having a view of a single customer didn't make much sense, hence it is not supported.
Let me know if I miss anything here.
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PR-938 Filter Conversation by Telephone Number
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