居民小区报事报修小程序是一种为居民提供便捷报修和问题反馈服务的应用程序。它的主要功能包括： 1.报事报修功能： 居民可以通过小程序提交报修请求，描述问题的类型和具体情况，并上传相关照片或视频。 2.问题分类与处理： 小程序可以根据居民报修的问题类型进行分类，如水电设施、公共设施、环境卫生等，并将问题分派给相应的维修人员或管理人员处理。 3.实时进度跟踪： 居民可以实时查看报修请求的处理进度，了解维修人员的处理情况和预计完成时间。 4.历史记录查看： 居民可以查看之前提交的报修记录和处理结果，方便了解问题的解决情况。 5.通知提醒功能： 小程序可以向居民发送处理进度的通知提醒，包括报修请求已受理、维修完成等信息。 6.评价和反馈： 居民可以对维修人员的服务进行评价和反馈，帮助小区管理者和维修
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