url wrong: url has two slash so that cannot be directed to the right page.

[Oyyko]

url wrong: url has two slash so that cannot be directed to the right page.

[tterb]

@hsluoyz Is that a thread that you've already updated the URL for using the URL Mapper I mentioned earlier?
Also, could you provide a link to a newly created thread where you're seeing the issue?

[tterb]

@Oyyko This functionality is provided by the primary Disqus application and is outside the scope of this repo, but I have reproduced the issue and brought it to the team so we will try to get a fix out ASAP.

[tterb]

@Oyyko In the meantime, it looks like the share-links can be fixed by the site-owner by removing the backslash from the end of the Website URL at https://crystal-lang.disqus.com/admin/settings/general/

[Oyyko]

Thanks for your attention. However, I tried to remove the backslash but it seems that nothing happened. Really a strange bug.

[lacardonap]

I don't know if this is the right place, but I want to share a gif that shows how leaving two slashes in on the main page causes the page to reload infinitely.

Tested:
Google Chrome Version 89.0.4389.90 (Official Build) (64-bit)
Mozilla Firefox Version 87.0 (64-bit)

[hsluoyz]

@Oyyko In the meantime, it looks like the share-links can be fixed by the site-owner by removing the backslash from the end of the Website URL at https://crystal-lang.disqus.com/admin/settings/general/

@tterb our URL was already without ending slash

[hsluoyz]

Hi @tterb , any update on the double slashes issue?

[tterb]

@hsluoyz @Oyyko A member of our support team investigated this issue and found that the reason for the double-slashes in URLs is a result of the url that is being set in the disqus_config containing double-slashes.

You can fix the issue on existing threads by updating the thread URLs using the URL Mapper and prevent the issue from occurring on new threads by ensuring the correct URL is being set in your disqus_config.

[hsluoyz]

Hi @tterb , thanks for your reply! About this part:

prevent the issue from occurring on new threads by ensuring the correct URL is being set in your disqus_config.

I think we don't have double slashes in our config: https://github.com/casbin/casbin-website/blob/master/website/static/js/disqus.js But it's still happening on new threads. Why?

const PAGE_IDENTIFIER = window.location.pathname;
const BASE_URL = 'https://casbin.org';
const PAGE_URL = BASE_URL + PAGE_IDENTIFIER;

/**
 *  LEARN WHY DEFINING THESE VARIABLES IS IMPORTANT: https://disqus.com/admin/universalcode/#configuration-variables
 */
var disqus_config = function() {
  this.page.url = PAGE_URL; // Page's canonical URL variable
  this.page.identifier = PAGE_IDENTIFIER; // Page's unique identifier variable
};

function loadDisqus() {
  (function() {
    // DON'T EDIT BELOW THIS LINE
    s = document.createElement('script');
    s.src = 'https://casbin.disqus.com/embed.js';
    s.setAttribute('data-timestamp', +new Date());
    (document.head || document.body).appendChild(s);
  })();
}

function maybeLoadDisqus() {
  const hr = document.createElement('hr');
  const disqusContainer = document.createElement('disqus');
  disqusContainer.id = 'disqus_thread';
  const postContainer = document.querySelectorAll('.post article')[0];
  const isDocsPage = PAGE_IDENTIFIER.indexOf('/docs') !== -1;
  if (postContainer && isDocsPage) {
    postContainer.appendChild(hr);
    postContainer.appendChild(disqusContainer);
    loadDisqus();
  }
  // editor page
  if (PAGE_IDENTIFIER.indexOf('/editor') !== -1) {
    var el = document.getElementById('disqus');
    el.appendChild(hr);
    el.appendChild(disqusContainer);
    loadDisqus();
  }
}

document.addEventListener('DOMContentLoaded', function() {
  maybeLoadDisqus();
});

@ErikQQY can you take over this issue?

[ErikQQY]

@hsluoyz I am trying to solve this issue

[tterb]

I don't see an issue in the above code snippet that would cause new threads to have double backslashes in the URL and I'm not seeing any incorrectly formatted URLs at https://casbin.disqus.com/admin/discussions/.

Though, I did find the issue in crystal-lang.org here as the page.url begins with backslash.

[hsluoyz]

@tterb but for this page: https://casbin.disqus.com/admin/moderate/approved , you can see the double slashes here:

[ErikQQY]

@tterb Thanks for your help, I have already updated the URL using URL Mapper, the issue is now solved.

Besides, when I use the URL Mapper, the csv file containing comments doesn't covers all of our comments, so I have to edit some links directly in admin portal.

[hsluoyz]

@tterb thanks for the help! I confirmed that the issue has been fixed. Feel free to close this issue :)