Comments (2)
Was this fixed by #507 ?
from django-helpdesk.
I don't believe so, this has to do with permissions to allow non-users to access the ticket to view or update just with their email. I don't think can fully fix until finished overhauling permissions and we fix up the public portal.
from django-helpdesk.
Related Issues (20)
- The public submission form should be secured to prevent spam
- Now that we have the production ready standalone helpdesk we should get rid of the demodesk config to reduce confusion HOT 3
- Public ticket update needs to be a separate view from staff update
- Ticket description and the first follow up both contain the same text in their body HOT 2
- Bootstrap forms version in upgrade documentation does not match requirements. HOT 1
- Helpdesk limits which files can be attached HOT 3
- Failed to install demo using both 'make rundemo' and docker variants HOT 2
- Unable to change Ticket title in "Change Further Details" section of the ticket view. HOT 1
- Documentation at readthedocs outdated HOT 1
- Ticket links in 'My Tickets' view are broken when not installed in site root. HOT 1
- logout stops working with Django >4.0 HOT 2
- Configurable list of bookmarks in sidebar menu
- Graceful handling of dataTable errors HOT 2
- "GET /logout/ HTTP/1.0" 405 Method Not Allowed HOT 1
- Send Email asynchronously HOT 3
- Make parent tickets visible in ticket view, improve handling of dependencies
- Uploading attachment with extension not in HELPDESK_VALID_EXTENSIONS raises error
- `make checkformat` fails with missing flake8 in fresh checkout.
- /admin/helpdesk/queue/ is timing out HOT 3
- dockerfile to newer version
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from django-helpdesk.