Receiving the following error on accessing mysite.com/helpdesk
TemplateSyntaxError at /helpdesk/dashboard/
Caught AttributeError while rendering: 'str' object has no attribute 'user'
Request Method: GET
Request URL: http://mysite.com/helpdesk/dashboard/
Django Version: 1.2.4
Exception Type: TemplateSyntaxError
Exception Value:
Caught AttributeError while rendering: 'str' object has no attribute 'user'
Exception Location: /usr/local/lib/python2.5/site-packages/helpdesk/templatetags/saved_queries.py in saved_queries, line 15
Python Executable: /usr/bin/python
Python Version: 2.5.5
Python Path: ['/usr/local/lib/python2.5/site-packages/setuptools-0.6c11-py2.5.egg', '/usr/local/lib/python2.5/site-packages/MySQL_python-1.2.3-py2.5-linux-i686.egg', '/usr/local/lib/python25.zip', '/usr/local/lib/python2.5', '/usr/local/lib/python2.5/plat-linux2', '/usr/local/lib/python2.5/lib-tk', '/usr/local/lib/python2.5/lib-dynload', '/usr/local/lib/python2.5/site-packages', '/home/mysite']
Server time: Sun, 6 Feb 2011 02:15:15 -0800
Template error
In template /usr/local/lib/python2.5/site-packages/helpdesk/templates/helpdesk/base.html, error at line 3
Caught AttributeError while rendering: 'str' object has no attribute 'user'
1 {% load i18n %}
2 {% load saved_queries %}
3 {% with request|saved_queries as user_saved_queries_ %}
4
5
6
7 <title>{% block helpdesk_title %}Helpdesk{% endblock %} :: {% trans "Powered by django-helpdesk" %}</title>
8 <script src='{{ MEDIA_URL }}helpdesk/jquery-1.5.min.js' type='text/javascript' language='javascript'></script>
9 <script src='{{ MEDIA_URL }}helpdesk/jquery-ui-1.8.9.custom.min.js' type='text/javascript' language='javascript'></script>
10
11
12
13
Request information
GET
No GET data
POST
No POST data
FILES
No FILES data
COOKIES
Variable Value
csrftoken
'29933973dc1f04658fa7c844902a0878'
logintheme
'cpanel'
sessionid
'7392042a3e42725776a2bce80be54830'
cprelogin
'no'
cpsession
'rXdYhv6GPG9OnBZTDdYzvNDD117_h7tUDXP4xk4DcvM0ldBrVK6pL0cljQFGmRPc'
META
Variable Value
CSRF_COOKIE
'29933973dc1f04658fa7c844902a0878'
DOCUMENT_ROOT
'/home/mysite/public_html'
GATEWAY_INTERFACE
'CGI/1.1'
HTTP_ACCEPT
'text/html,application/xhtml+xml,application/xml;q=0.9,/;q=0.8'
HTTP_ACCEPT_CHARSET
'ISO-8859-1,utf-8;q=0.7,;q=0.7'
HTTP_ACCEPT_ENCODING
'gzip,deflate'
HTTP_ACCEPT_LANGUAGE
'en-us,en;q=0.5'
HTTP_CONNECTION
'keep-alive'
HTTP_COOKIE
'logintheme=cpanel; cprelogin=no; cpsession=rXdYhv6GPG9OnBZTDdYzvNDD117_h7tUDXP4xk4DcvM0ldBrVK6pL0cljQFGmRPc; csrftoken=29933973dc1f04658fa7c844902a0878; sessionid=7392042a3e42725776a2bce80be54830'
HTTP_HOST
'mysite.com'
HTTP_KEEP_ALIVE
'115'
HTTP_USER_AGENT
'Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10.6; en-US; rv:1.9.2.13) Gecko/20101203 Firefox/3.6.13'
PATH_INFO
u'/helpdesk/dashboard/'
PATH_TRANSLATED
'/home/mysite/www/django-admin.wsgi/helpdesk/dashboard/'
QUERY_STRING
''
REMOTE_ADDR
'24.6.138.112'
REMOTE_PORT
'55479'
REQUEST_METHOD
'GET'
REQUEST_URI
'/helpdesk/dashboard/'
SCRIPT_FILENAME
'/home/mysite/www/django-admin.wsgi'
SCRIPT_NAME
u''
SERVER_ADDR
'207.58.135.90'
SERVER_ADMIN
'[email protected]'
SERVER_NAME
'mysite.com'
SERVER_PORT
'80'
SERVER_PROTOCOL
'HTTP/1.1'
SERVER_SIGNATURE
''
SERVER_SOFTWARE
'Apache/1.3.42 (Unix) PHP/4.4.9 mod_log_bytes/1.2 mod_bwlimited/1.4 mod_wsgi/3.3 Python/2.5.5 mod_ssl/2.8.31 OpenSSL/0.9.8e-fips-rhel5'
mod_wsgi.application_group
'mysite.com|'
mod_wsgi.callable_object
'application'
mod_wsgi.handler_script
''
mod_wsgi.input_chunked
'0'
mod_wsgi.process_group
''
mod_wsgi.request_handler
'wsgi-script'
mod_wsgi.script_reloading
'1'
mod_wsgi.version
(3, 3)
wsgi.errors
<mod_wsgi.Log object at 0xafc4278>
wsgi.file_wrapper
<built-in method file_wrapper of mod_wsgi.Adapter object at 0xaf9cbf0>
wsgi.input
<mod_wsgi.Input object at 0xb0f2e58>
wsgi.multiprocess
True
wsgi.multithread
False
wsgi.run_once
False
wsgi.url_scheme
'http'
wsgi.version
(1, 1)
Settings
Using settings module djangosite.settings
Setting Value
ABSOLUTE_URL_OVERRIDES
{}
ADMINS
(('J Doe', '[email protected]'),)
ADMIN_FOR
()
ADMIN_MEDIA_PREFIX
'/admin_media/'
ALLOWED_INCLUDE_ROOTS
()
APPEND_SLASH
True
AUTHENTICATION_BACKENDS
('django.contrib.auth.backends.ModelBackend',)
BANNED_IPS
()
CACHE_BACKEND
'locmem://'
CACHE_MIDDLEWARE_KEY_PREFIX
''
CACHE_MIDDLEWARE_SECONDS
600
COMMENTS_ALLOW_PROFANITIES
False
COMMENTS_BANNED_USERS_GROUP
None
COMMENTS_FIRST_FEW
0
COMMENTS_MODERATORS_GROUP
None
COMMENTS_SKETCHY_USERS_GROUP
None
CSRF_COOKIE_DOMAIN
None
CSRF_COOKIE_NAME
'csrftoken'
CSRF_FAILURE_VIEW
'django.views.csrf.csrf_failure'
DATABASES
{'default': {'ENGINE': 'django.db.backends.mysql', 'HOST': '', 'NAME': 'hellogur_django', 'OPTIONS': {}, 'PASSWORD': '_', 'PORT': '', 'TEST_CHARSET': None, 'TEST_COLLATION': None, 'TEST_MIRROR': None, 'TEST_NAME': None, 'TIME_ZONE': 'America/Los_Angeles', 'USER': 'hellogur_django'}}
DATABASE_ENGINE
''
DATABASE_HOST
''
DATABASE_NAME
''
DATABASE_OPTIONS
{}
DATABASE_PASSWORD
'_'
DATABASE_PORT
''
DATABASE_ROUTERS
[]
DATABASE_USER
''
DATETIME_FORMAT
'N j, Y, P'
DATETIME_INPUT_FORMATS
('%Y-%m-%d %H:%M:%S', '%Y-%m-%d %H:%M', '%Y-%m-%d', '%m/%d/%Y %H:%M:%S', '%m/%d/%Y %H:%M', '%m/%d/%Y', '%m/%d/%y %H:%M:%S', '%m/%d/%y %H:%M', '%m/%d/%y')
DATE_FORMAT
'N j, Y'
DATE_INPUT_FORMATS
('%Y-%m-%d', '%m/%d/%Y', '%m/%d/%y', '%b %d %Y', '%b %d, %Y', '%d %b %Y', '%d %b, %Y', '%B %d %Y', '%B %d, %Y', '%d %B %Y', '%d %B, %Y')
DEBUG
True
DEBUG_PROPAGATE_EXCEPTIONS
False
DECIMAL_SEPARATOR
'.'
DEFAULT_CHARSET
'utf-8'
DEFAULT_CONTENT_TYPE
'text/html'
DEFAULT_FILE_STORAGE
'django.core.files.storage.FileSystemStorage'
DEFAULT_FROM_EMAIL
'webmaster@localhost'
DEFAULT_INDEX_TABLESPACE
''
DEFAULT_TABLESPACE
''
DISALLOWED_USER_AGENTS
()
EMAIL_BACKEND
'django.core.mail.backends.smtp.EmailBackend'
EMAIL_HOST
'localhost'
EMAIL_HOST_PASSWORD
'**_'
EMAIL_HOST_USER
''
EMAIL_PORT
25
EMAIL_SUBJECT_PREFIX
'[Django] '
EMAIL_USE_TLS
False
FILE_CHARSET
'utf-8'
FILE_UPLOAD_HANDLERS
('django.core.files.uploadhandler.MemoryFileUploadHandler', 'django.core.files.uploadhandler.TemporaryFileUploadHandler')
FILE_UPLOAD_MAX_MEMORY_SIZE
2621440
FILE_UPLOAD_PERMISSIONS
None
FILE_UPLOAD_TEMP_DIR
None
FIRST_DAY_OF_WEEK
0
FIXTURE_DIRS
()
FORCE_SCRIPT_NAME
None
FORMAT_MODULE_PATH
None
IGNORABLE_404_ENDS
('mail.pl', 'mailform.pl', 'mail.cgi', 'mailform.cgi', 'favicon.ico', '.php')
IGNORABLE_404_STARTS
('/cgi-bin/', '/_vti_bin', '/vti_inf')
INSTALLED_APPS
['django.contrib.auth', 'django.contrib.contenttypes', 'django.contrib.sessions', 'django.contrib.sites', 'djangosite.records', 'helpdesk', 'django.contrib.messages', 'django.contrib.admin', 'django.contrib.admindocs']
INTERNAL_IPS
()
LANGUAGES
(('ar', 'Arabic'), ('bg', 'Bulgarian'), ('bn', 'Bengali'), ('bs', 'Bosnian'), ('ca', 'Catalan'), ('cs', 'Czech'), ('cy', 'Welsh'), ('da', 'Danish'), ('de', 'German'), ('el', 'Greek'), ('en', 'English'), ('en-gb', 'British English'), ('es', 'Spanish'), ('es-ar', 'Argentinian Spanish'), ('et', 'Estonian'), ('eu', 'Basque'), ('fa', 'Persian'), ('fi', 'Finnish'), ('fr', 'French'), ('fy-nl', 'Frisian'), ('ga', 'Irish'), ('gl', 'Galician'), ('he', 'Hebrew'), ('hi', 'Hindi'), ('hr', 'Croatian'), ('hu', 'Hungarian'), ('id', 'Indonesian'), ('is', 'Icelandic'), ('it', 'Italian'), ('ja', 'Japanese'), ('ka', 'Georgian'), ('km', 'Khmer'), ('kn', 'Kannada'), ('ko', 'Korean'), ('lt', 'Lithuanian'), ('lv', 'Latvian'), ('mk', 'Macedonian'), ('ml', 'Malayalam'), ('mn', 'Mongolian'), ('nl', 'Dutch'), ('no', 'Norwegian'), ('nb', 'Norwegian Bokmal'), ('nn', 'Norwegian Nynorsk'), ('pl', 'Polish'), ('pt', 'Portuguese'), ('pt-br', 'Brazilian Portuguese'), ('ro', 'Romanian'), ('ru', 'Russian'), ('sk', 'Slovak'), ('sl', 'Slovenian'), ('sq', 'Albanian'), ('sr', 'Serbian'), ('sr-latn', 'Serbian Latin'), ('sv', 'Swedish'), ('ta', 'Tamil'), ('te', 'Telugu'), ('th', 'Thai'), ('tr', 'Turkish'), ('uk', 'Ukrainian'), ('vi', 'Vietnamese'), ('zh-cn', 'Simplified Chinese'), ('zh-tw', 'Traditional Chinese'))
LANGUAGES_BIDI
('he', 'ar', 'fa')
LANGUAGE_CODE
'en-us'
LANGUAGE_COOKIE_NAME
'django_language'
LOCALE_PATHS
()
LOGIN_REDIRECT_URL
'/accounts/profile/'
LOGIN_URL
'/accounts/login/'
LOGOUT_URL
'/accounts/logout/'
MANAGERS
(('J Doe', '[email protected]'),)
MEDIA_ROOT
'/home/mysite/staticmedia/'
MEDIA_URL
'http://mysiteu.com/staticmedia/'
MESSAGE_STORAGE
'django.contrib.messages.storage.user_messages.LegacyFallbackStorage'
MIDDLEWARE_CLASSES
('django.middleware.common.CommonMiddleware', 'django.contrib.sessions.middleware.SessionMiddleware', 'django.middleware.csrf.CsrfViewMiddleware', 'django.contrib.auth.middleware.AuthenticationMiddleware', 'django.contrib.messages.middleware.MessageMiddleware')
MONTH_DAY_FORMAT
'F j'
NUMBER_GROUPING
0
PASSWORD_RESET_TIMEOUT_DAYS
'**'
PREPEND_WWW
False
PROFANITIES_LIST
'******************'
ROOT_URLCONF
'djangosite.urls'
SECRET_KEY
'*******************'
SEND_BROKEN_LINK_EMAILS
False
SERVER_EMAIL
'root@localhost'
SESSION_COOKIE_AGE
1209600
SESSION_COOKIE_DOMAIN
None
SESSION_COOKIE_NAME
'sessionid'
SESSION_COOKIE_PATH
'/'
SESSION_COOKIE_SECURE
False
SESSION_ENGINE
'django.contrib.sessions.backends.db'
SESSION_EXPIRE_AT_BROWSER_CLOSE
False
SESSION_FILE_PATH
None
SESSION_SAVE_EVERY_REQUEST
False
SETTINGS_MODULE
'djangosite.settings'
SHORT_DATETIME_FORMAT
'm/d/Y P'
SHORT_DATE_FORMAT
'm/d/Y'
SITE_ID
1
TEMPLATE_CONTEXT_PROCESSORS
('django.contrib.auth.context_processors.auth', 'django.core.context_processors.debug', 'django.core.context_processors.i18n', 'django.core.context_processors.media', 'django.contrib.messages.context_processors.messages')
TEMPLATE_DEBUG
True
TEMPLATE_DIRS
()
TEMPLATE_LOADERS
('django.template.loaders.filesystem.Loader', 'django.template.loaders.app_directories.Loader')
TEMPLATE_STRING_IF_INVALID
''
TEST_DATABASE_CHARSET
None
TEST_DATABASE_COLLATION
None
TEST_DATABASE_NAME
None
TEST_RUNNER
'django.test.simple.DjangoTestSuiteRunner'
THOUSAND_SEPARATOR
','
TIME_FORMAT
'P'
TIME_INPUT_FORMATS
('%H:%M:%S', '%H:%M')
TIME_ZONE
'America/Los_Angeles'
TRANSACTIONS_MANAGED
False
URL_VALIDATOR_USER_AGENT
'Django/1.2.4 (http://www.djangoproject.com)'
USE_ETAGS
False
USE_I18N
True
USE_L10N
True
USE_THOUSAND_SEPARATOR
False
YEAR_MONTH_FORMAT
'F Y'