emiliedionisio/emtest

Hi there 👋

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CERTS | [CyberSecurity Lab](https://drive.google.com/file/d/1h7zz5UAKukQHGG2uR2SkGPS4XLJ1RyBH/view?usp=sharing

📱 //ping me:

📫[email protected]

🤯 Technical Skills

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🚀 About Me

As an IT technician, I'm driven by a genuine passion for delivering exceptional customer service and empowering end-users. My focus lies in guiding clients through technical challenges and ensuring their ongoing success.

I prioritize building strong connections with clients through active listening, empathy, and sharing insights. I firmly believe in fostering a collaborative environment where mutual learning and growth thrive.

I also prioritize training and motivating users to independently tackle similar challenges in the future. I believe that it is important for users to be able to solve their own problems, and I am always happy to provide them with the resources they need to do so.

Additionally, I'm dedicated to equipping users with the skills they need to tackle future challenges independently. My interest in technology spans various areas, from computer hardware and software to networking and cloud computing, with a recent focus on cybersecurity. I'm committed to continuous learning and skill development to stay ahead in the rapidly evolving IT landscape.

Good hands-on knowledge in the following:

• Computer hardware (Add/upgrade memory, add/replace storages, add adapters and peripherals)
• Operating System, software, and application installation (Linux, Windows, and MacOS)
• Design network topology
• Routers, Switches, and Firewalls installation and configuration
• Proficient in AWS cloud services such as EC2, VPC, S3, IAM, Route53, and etc.
• Windows Server Administration
• Technical Support and troubleshooting
• Essential and good understanding of Cybersecurity

Cybersecurity Tools:

• Kali Linux
• Nmap
• Wireshark with PCAPs
• Metasploit
• Splunk
• Snort
• Suricata
• PfSense

Certifications:

• CompTIA A+

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• 🌱 I’m currently learning Cybersecurity Networking at The Knowledge House
• 📫 How to reach me: [email protected]
• ⚡ Fun fact: Im from New York City and I like to train MMA in my free time.

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