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webrtc's Introduction

CONFIDANT

What

A secure platform for connecting volunteer mentors and mentees using IPCortex's WebRTC API.

User Epics

As a mentee I want to be able to speak to a mentor so they can help me with an issue I'm dealing with.
As a mentee I want to be able to be confident in my anonymity when speaking to a mentor.

See the user stories generated by these epics in the issues

User Flow

Potential user flows:

Home screen to Mentor selection

User can get to choose mentor either by signing up or using the 'urgent chat' feature.

Mentor selection to chat

User can choose specific mentor based on:

Username
Specialty
Gender
Age

Chat to profile or home page

Where:

Features

Core

We'll be aiming to implement the following features in the near future.

Mentor profile
- Public:
  - Details about specialisms, skills, etc.
- Private:
  - Make and save notes on chats
  - Retrieve old chat notes or chat history
  - Set availability status
Video chat
- Between mentors and (possibly anonymous) mentees
- Support for:
  - (video/video) calls
  - (video/audio) calls
  - (video/text) calls
  - (audio/text) calls
  - (text/text) chats
- Get help now / 'urgent' button
- Report conversation button (for safety concerns)

Future

Panic button
Scheduling chats

Teams & Roles

Product Owners

@shouston3
@JackTierney

Mentor Profile Team

@oturnermajor
@andrewMacmurray
@eleanorreem
@tas12

Video Chat Team

@MyPitit
@JMurphyWeb
@franzmoro
@JackTierney

Backend Team

@shouston3
@RobStallion
@katbow
@Virginie-T

Code Reviewers

@ivanmauricio
@eliascodes

Style Guide

Coming soon.

Development

Details about contributing, conventions, etc live in the wiki.

webrtc's People

Contributors

Stargazers

Watchers

Forkers

eleanorreem

webrtc's Issues

implement feedback note pop ups

At the end of the chats, the mentor needs to take some notes and mentee need to give feedback on the conversation.

Project Name

What should we call the app?

Couple of random ideas I had were:

'Safe Haven' (a safe place to talk)
'Roost' (a nest or a meeting place for people to feel at home / connect)

Mentor notes on mentees profiles?

These woudl not be visible to mentees but would be useful to all mentors who deal with this client

Typical profiles of a mentor and of a mentee

From @aislinndb

"This would depend on the service that it was linked to. Say the mentees are young people on a waiting list for psychological support then a typical profile would include certain needs but I imagine the service would assess their ‘risk’. Therefore profile might be as follows:

"Mentee Profile - George is 17 and recently diagnosed with quite severe anxiety, particularly school-related. He would like to start working towards his exams but needs some direction around what to expect, how to deal with it and some advice to help alleviate his anxiety. As he is on the waiting list at a service, which may be as long as 18 weeks, they signpost him to the mentoring platform.

"Mentor Profile - Gary is currently studying to be a clinical psychologist with a specific interest in young people's mental health. He volunteers to be a mentor, incentivised by a certificate for his CV. Selected because of his own experience dealing with exam stress he is paired with George.

"Rather than the platform dealing with risk factors I would see that as being provided by the service from which they are signposted. Mentors would perhaps need to provide feedback but essentially they are not responsible.

"The other way it could be used is through education system. This would mean no pre-existing diagnosis but I imagine equal levels of stress and difficulty. Consider a teenager transitioning to university or dealing with their parents divorcing. The idea of a mentor is to offer practical advice based on experience. That advice doesn’t always need to be relevant, it might just be sharing stories about playing video games. Research shows that resilience can be built through positive relationships with role models and that’s the kind of dynamic you want to encourage."

I want to see my mentee's needs

So I can adapt my approach

I want to view mentor profiles

Which should have the following data:

Age/gender
Qualifications/skills
Specialities

reorganise the database?

I want to be able to choose my mentor

I want to choose my mentor by the following criteria:

Specialism
Gender
Age
[Other?]

Edit the sign up form

What would you like from a mentor?

Mentee selection

"One issue I see that might need some feedback from the others is the issues around mentee selecting mentor. My understanding is that the selection process can be very important as the mentor must maintain a relationship of seniority and I wonder if mentee choice might undermine this? Also, too many options can lead to dissatisfaction with ultimate choice."

Aislinn Bergin

I want to log in quickly and anonymously

Generic note taking modal for feedback/pre meeting info / note taking

I want to be able to chat with a mentor

I want to be able to control the anonymity of the chat. This means:

Without having to log in
Toggling their or my video feed
Toggling their or my audio feed
Having text-based chat available (always?)

I want to be able to take notes on my mentee

map out userflow

I want to be able to choose the same mentor that I had before

In order to be able to build trust and a relationship

New user flow diagram

resources link?

user account needed

amongst other things, this will also allow to distinguish between mentors and mentees.

Mentee anonymity