cannot complete order

[CreamyG31337]

cannot complete order

[biotech]

Thanks for all reports, we will research and get back to you soon, all will be fixed asap

[CreamyG31337]

Thanks! I also set magento to developer mode but no additional message was shown. I'll try the coinpayments module in the next day or so -- hoping for better luck with that one. Having two choices for the checkout would be really good though!

[CreamyG31337]

found some errors logs in /var/report/api related to this:
"Fatal Error: 'Uncaught Error: Call to a member function getEmail() on null in \/var\/www\/zzz.shop\/public_html\/vendor\/firebear\/shapeshift\/Gateway\/Request\/AuthorizationRequest.php:53\nStack trace:\n#0 \/var\/www\/zzz.shop\/public_html\/vendor\/magento\/module-payment\/Gateway\/Request\/BuilderComposite.php(50): Firebear\\ShapeShift\\Gateway\\Request\\AuthorizationRequest->build(Array)\n#1 \/var\/www\/zzz.shop\/public_html\/vendor\/magento\/module-payment\/Gateway\/Command\/GatewayCommand.php(99): Magento\\Payment\\Gateway\\Request\\BuilderComposite->build(Array)\n#2 \/var\/www\/zzz.shop\/public_html\/vendor\/magento\/module-payment\/Model\/Method\/Adapter.php(546): Magento\\Payment\\Gateway\\Command\\GatewayCommand->execute(Array)\n#3 \/var\/www\/zzz.shop\/public_html\/vendor\/magento\/module-payment\/Model\/Method\/Adapter.php(448): Magento\\Payment\\Model\\Method\\Adapter->executeCommand('authorize', Array)\n#4 \/var\/www\/zzz.shop\/public_html\/vendor\/magento\/module-sales\/Model\/Order\/Payment\/Operations\/AuthorizeOperation.php(45): Magento\\Payment\\Model\\Method\\Adapter' in '\/var\/www\/zzz.shop\/public_html\/vendor\/firebear\/shapeshift\/Gateway\/Request\/AuthorizationRequest.php' on line 53"