fiskaltrust/faq

FAQ collection related to POS creators, POS operators, and POS dealers

faq's Issues

Q: How to update invoice details in case of a change of Company details?

If one or more of the Company details which are included on the invoices change, can the invoice be updated? What is the process of handling this?

Bring your own TSE

DE-bring-your-own-tse.md

Wie sieht es aus, wenn die TSE bereits in Gebrauch war? Dann ist der Belegzähler ja nicht bei Null wenn ein Startbeleg erstellt wird. Wie sieht es das BMF wenn bereits Beleg-Artefakte auf der TSE gespeichert wurden und diese dann in einem neuem System eingesetzt wird?

Update the Q&A with information from DSFinV-K 2.2

Updated the UST_SCHLUESSEL according to DSFinV-K 2.2

#59

Q: Is it possible to use a SEPA transfer as a once-off payment instead of the payment method configured with the subscription?

Q: How to extend expired Carefree product (beyond grace period)?

Q: How to change the ownership of the account?

Q: What is the process for changing of the company details in fiskaltrust universe?

How to handle the change of the following Company details:
- Company name
- Company address
- Company TAX ID
- Company owner / primary contact
Specifically, how to change those details in:
- Portal
- Dynamics
- Invoice (existing)

Welche Änderungen ergeben sich aufgrund der befristeten Absenkung der Umsatzsteuersätze ab dem 01.07.2020?

Durch das zweite Corona-Steuerhilfegesetz werden vom 01.07.2020 bis 31.12.2020 der allgemeine Umsatzsteuersatz von 19% auf 16% (§ 12 Abs. 1 UStG) sowie der
ermäßigte Umsatzsteuersatz von 7% auf 5% (§ 12 Abs. 2 UStG) gesenkt.

Wird sich das iPOS Interface ändern?

Welche Anpassungen muss ich als Kassenhersteller vornehmen?

TSE expired

In the sandbox portal (for german market) the TSE (swissbit stick) we got for testing says "Ablaufdatum: 18.09.2020"
and in the logging of the service we get

fiskaltrust.Middleware.SCU.DE.Swissbit.Interop.Exceptions.SwissbitException: Certificate expired. 

Is it possible to increase the expiration date?

I'd like to test journal export.

The Receipt Total in the Portal gets rounded incorrectly

Q: How to change the payment details (credit card owner)?

If a credit card used for purchase of a subscription product is no longer valid, or if another card has to be used for any reason, what would be the process for processing such change?

FAQ: Welche TSE-Anbieter werden von fiskaltrust unterstützt?

Link is broken

Q: What is the process for canceling a fiskaltrust product/service?

add further meta-tags

Add tags for publishing the FAQ and respect it on all channels

Publication

• publish-all (will be published public on all channels)
• publish-website (publish it on the website of the tagged market)
• publish-portal (publish it on the portal of the tagged market)
• publish-docs (publish it on the docs-website)
• publish-public (visible for everyone)
• publish-fiskaltrust (only visible for employees of fiskaltrust, overrides publish on website)
• publish-none (won't be published on any channel)

Extend tags

• portal-all (for production and sandbox)
• portal-sandbox (concerns only sandbox)
• portal-production (concerns only production)

Q: How can I set a special case VAT to my charge item for the german market?

Special cases of VAT percentage are needed in the german market. See DSFinV-K (ID >= 1000) and § 13b UStG. How can I submit them to the middleware?

Q: Which operating systems are supported in germany by fiskaltrust?

Kassen-Seriennummer and CashBoxID

Hi there,

I please need more information about what the Seriennummer which shows on the receipt must be and how we can set it.

Beleginhalte

https://github.com/fiskaltrust/faq/blob/master/qna/DE-Rechnung-Beleg-Inhalte.md

The table is to wide and not all information is shown. If the user doesn't pay attention some important parts are not seen by them.

broken link

qna/DE-corona-VAT-reduction-2020.md
link to https://www.bundesfinanzministerium.de/Content/DE/Downloads/BMF_Schreiben/Steuerarten/Umsatzsteuer/2020-06-12-befristete-Senkung-umsatzsteuer-juli-2020.html does not exist

Q: Can a TSE be operated with more than one cash register? And if yes, what is the recommended architecture?

We got this question from a TCPOS developer. This is how we answered it, in German:

Richtig, die Verwendung einer TSE an mehreren Kassen ist prinzipiell möglich. In dem Fall würden wir empfehlen, mehrere Cashboxen (eine pro Kassensystem) zu konfigurieren – unser Lieblingsparameter, die „Cashboxidentification“, wird auch als ClientID für die Verbindung zur TSE genutzt. Sofern diese Werte also für jede Cashbox/Signaturerstellungseinheit einzigartig sind, sollten keine Probleme auftreten.
Grundsätzlich empfehlen wir aber aus Performance-Gründen schon eher eine TSE pro Kasse, besonders im Zusammenhang mit den Exporten kann das sonst für den Benutzer sehr unangenehm werden. In jedem Fall bräuchten Sie daher für dieses Szenario einen guten Plan, wann diese lang dauernden Operationen durchgeführt werden bzw. welche Kasse sie durchführt, etc.

Update the content of QNA/AT-corona-USt-Senkung-Gastronomie-2020

Update of the content and the link to an updated BMF-Info.
Pull request #51

Suggestion for a new metatag

I think, that the following new Metatags would be useful to be able to filter the faq for different groups:

User-Group
PosCreator
PosDealer
PosOperator
Consultant
ft.Intern

Q: How to handle products purchased by mistake / double purchases?

Create new Q&A for AT-corona-USt-Senkung-Gastronomie-2020

Erstellen einer neue Q&A mit Information der UBIT, des BMF sowie

• Muster zur Dokumentation der Gewählten Alternative zur Abbildung des Steuersatzes von 5% auf dem Beleg
  Done in related pull request: #29

Q: How can I handle the voiding of receipts for the german market?

There are two ways mentioned in the interface-doc:

1. by receipt case flag ftReceiptCase : 0x0000000000040000
2. by cancelation indicator of a new receipt that voids another previous receipt: The signs for the charge items and pay items must be reversed comparing to the receipt to be voided "ftReceiptCaseData":"{ ..., "VoidingReceipt":1, ... }" (BON_STORNO).

What is the difference, when should I use the first way and when should I use the second?

Q: What payment methods are available for fiskaltrust products available in each market?

Add description and contribution guide

We need to add a description of this repository defining the content, structure and also a contribution guide.

Q: What is the process for closing down the company?

Q: Is the fiskaltrust solution certified in germany?

Two different fiskaly cloud TSE's assigned to Cashbox and to Queue

Hi guys,

I did some testing and assigned a different TSE to the cashbox than to the queue.
It didn't give me any error message and I got signed receipts back.

Is this on purpose?
Why can this be done? Which TSE is chosen?

Q: Do I need to create daily, monthly, yearly receipts?

Q: In case of fiskaltrust product/service cancelation, will the amount be reimbursed or credited?

Is DSFinV-K export working on Mac?

We can't extract the zip files. Please advise if it's a mistake on our or your side. Cheers, Sonja

Q: Is there any certified online TSE available for germany?

Suggestion for a folder-structure or file-name within the qna directory.

• "Each Q&A set needs its own markdown file in the qna directory."

Option 1: create sub-folders at least for /AT, /FR an /DE
or
Option 2: Syntax for the filename e.g.
AT_[name].md
FR_[name].md
DE_[name].md
General_[name].md

Q: How to handle change to another provider (POSCreator / POSDealer)?

Q This is my question?

How do I simulate a TSE not working when it's the cloud TSE?

How do I simulate a TSE not working when it's the cloud TSE?

Migrate FAQ from german website to this repo

Currently there are some FAQ on the german website that can be migrated to the FAQ repo. The FAQ section of the german website will soon be replaced by an auto generated section from this repo.

Q: How is the start time of the action determined for the german market?

In Germany the printed receipt needs to display 3 or 4 dates:

• time of issuing the receipt (Datum der Belegaustellung)
• start time of the action ( Zeitpunkt des Vorgangbeginns)
• end time of the action (Zeitpunkt der Vorgangsbeendigung)
• for long lasting actions only (lang anhaltender Bestellvorgang): start time of the first order (Startzeitpunkt der ersten „Bestellung“ im Bondruck.)

Q: How to change the payment method connected to subscription products?

Monthly, yearly receipts - are those triggered for DE by FT like in AT?

I wonder if both receipts are triggered the same way as you did it for Austria using an ftState?

0x4154000000000010	"monthly report due"If the latest monthly or annual report are not in the current month, the service will signal this. This status does not impact the signature conduct of the service, it is merely an indicative notification.	1.0
0x4154000000000020	"annual report due"Same conduct as for "monthly report due"	1.0

or is DE done differently? What is the German requirement when these receipts must be created?

Q: How to handle multiple fiskaltrust portal registrations of the same Customer?

Q: Wie ist das Storno von Vorgängen und Positionen im iPOS abzubilden?

Das Storno von Vorgängen und Positionen ist im DSFinV-K speziell geregelt. Die korrekte Verwendung des iPOS wird hier beschrieben [DE]:

https://github.com/fiskaltrust/faq/blob/DE-cancellation-receipt/qna/DE-cancellation-receipt.md

Parking a sale

Hi there,

let's assume the following business case:
A sale is started in the cash register, the receipt is parked and picked up at a later stage to be edited again, parked again and after that paid by the client.

Scanner cash register / implicit flow:
Am I right to assume that this a pos-receipt all the way along because it's unclear of parking is happening?

DSFinV-K and Belegabbruch / fail-transaction

Hi there,

Belegabbruch is a listed action typ in DSFinV-K.
When I create an implicit fail-transaction receipt I get the type "Kassenbeleg-V1" shown as TSE_TA_VORGANGSART.

How do I log a receipt cancellation correctly?

Q: Wie sollen Anzahlungen über das ft.Interface abgebildet werden?

(REMARK TO THE QUESTION: I do not see any application for ftPayItemCase 0x444500000000000F.
Therefore I recommend to delete this ftPayItemCase.

One possibility would be to use this ftPayItemCase as a special case of the receivable if the down payment is not paid immediately but later.)

Q: How to change the contract details (company, company name, address, email, phone, primary contact)?

Wrong item case number on pos receipt request preview

Hi we have noticed a new improvement that i imagine it should display the receipt request that we send to the portal, what we noticed is that ftChargeItemCase and ftPayItemCase number are not the same in preview that we send to the portal, is this preview working correctly at the moment? We also noticed that difference in German portal and the preview doesn't show the same numbers as the queue xml export.

Wrong link

Which operating systems are supported in germany by fiskaltrust?
Is Windows XP supported by fiskaltrust in germany?
Is Android supported by fiskaltrust in germany?
Is Linux supported by fiskaltrust in germany?
lang-en market-de middleware PosCreator PosDealer Consultant

Please find the list of supported operating systems for germany in our fiskaltrust.Middleware _product description in german language._

bold written text: Link is broken