georgedavidtito/react-native-zendesk-ichat

Simple module that allows displaying Zopim Chat from Zendesk for React Native in the latest versions.

react-native-zendesk-ichat's Issues

Push notification crashes iOS app when app is in quit state

Hello @davidtito1992
I am having a cumbersome issue using this package with FCM push notifications.
When a push notification launches the iOS app from a quit state it always crashes the app.

I followed zendesk documentation that is described here by you like so:

- (void) application:(UIApplication*)app didRegisterForRemoteNotificationsWithDeviceToken:(NSData*)tokenData {
    [ZDCChat setPushToken:tokenData];
}

- (void) application:(UIApplication*)application didReceiveRemoteNotification:(NSDictionary*)userInfo {
    [ZDCChat didReceiveRemoteNotification:userInfo];
}

Here is also a stack trace of the native crash:

On ios with open chat show chat icon

Hi. When you open chat to screen add an icon with chat. How can I delete or hide it? only on ios.

react-native link error

Trying to link:
react-native link react-native-zendesk-ichat

Got this error:
error Something went wrong while linking. Error: Expected [\n\r] but end of input found.

React Native Environment Info:
System:
OS: macOS 10.15
CPU: (4) x64 Intel(R) Core(TM) i5-7360U CPU @ 2.30GHz
Memory: 167.52 MB / 8.00 GB
Shell: 5.7.1 - /bin/zsh
Binaries:
Node: 10.16.0 - /usr/local/bin/node
Yarn: 1.16.0 - /usr/local/bin/yarn
npm: 6.9.0 - /usr/local/bin/npm
Watchman: 4.9.0 - /usr/local/bin/watchman
SDKs:
iOS SDK:
Platforms: iOS 12.4, macOS 10.14, tvOS 12.4, watchOS 5.3
Android SDK:
API Levels: 23, 26, 27, 28
Build Tools: 26.0.2, 26.0.3, 27.0.3, 28.0.0, 28.0.2, 28.0.3
System Images: android-28 | Intel x86 Atom_64, android-28 | Google Play Intel x86 Atom
IDEs:
Android Studio: 3.3 AI-182.5107.16.33.5314842
Xcode: 10.3/10G8 - /usr/bin/xcodebuild
npmPackages:
react: 16.8.3 => 16.8.3
react-native: ^0.59.9 => 0.59.10
npmGlobalPackages:
react-native-cli: 2.0.1

pod file broken

Can't install pods

[!] CocoaPods could not find compatible versions for pod "RNZendeskChat":
  In Podfile:
    RNZendeskChat (from `../node_modules/react-native-zendesk-ichat/ios`)

Specs satisfying the `RNZendeskChat (from `../node_modules/react-native-zendesk-ichat/ios`)` dependency were found, but they required a higher minimum deployment target.

Set department is not working in Android

The department set in this method is not working in Android. Zendesk doesn't show any department when started the chat. Did I miss anything?

ZendeskChat.startChat({
name: 'someName',
email: 'someEmail',
phone: 'somePhone',
tags: ['someTag1', 'someTag2'],
department: 'someDepartment'
})

[QUESTION] Push notification

How do I use Push notification?
I tried to do it but it seems that I am missing something

null is an object evaluating _reactNativeZendeskiChat.default.startChat

[QUESTION] Change of color or UI in the chat screen

Can I change the Zendesk Chat user interface, eg. color, font, etc.