Announcement - The [email protected] email inbox is no longer being monitored
Going forward, please use one of these official Microsoft channels to get help:
- Documentation: Azure Percept documentation
- Online Communities: Microsoft Q&A
- Azure Customer Support: By creating a support ticket from the Azure Percept Studio. Azure Support Plans Comparison | Microsoft Azure
Thank you for your participation!
We are extremely grateful to you for being the first to join us as we began our journey to simplify the development of AI at the edge. And we hope the Azure Percept DK and Azure Percept Studio has helped you unlock your own winning Edge AI proofs of concept.
As you know, Azure Percept DK currently is in Public Preview and the Private Preview Program has graduated.
Technical support over our email alias ([email protected]) is closed as of June 4Th 2021. Microsoft has many support options to meet your needs. You can now leverage the official Microsoft channels to get help:
- Documentation: Azure Percept documentation
- Online Communities: Microsoft Q&A
- Azure Customer Support: By creating a support ticket from the Azure Percept Studio. Azure Support Plans Comparison | Microsoft Azure
Yes. As a thank you for your participation, the dev kits are yours to keep.
Yes, the dev kits you received as part of the program will continue to be fully functional. But you will want to update to the latest software before June 30th 2021 to avoid issues caused by expired certificates.
The GitHub repo will be closed on June 30th 2021, please update your dev kits before then. Please note we will no longer monitor Issues submitted in this GitHub repo. If you need to report any issues, feedback, or questions, please do so via the following:
- Documentation: Azure Percept documentation
- Online Communities: Microsoft Q&A
- Azure Customer Support: By creating a support ticket from the Azure Percept Studio. Azure Support Plans Comparison | Microsoft Azure
Public preview dev kits can currently be purchased at the Microsoft Store.
Thanks again for participating and we look forward to see what you bring to life with the Azure Percept Private Preview Dev Kit.
After 30-June 2021, any dev kit still running a swVersion that is equal to or less than 2021.101.106.118 will not be able to complete the set up experience. Update your private preview dev kits to the latest software by 30-June 2021 to avoid any disruptions resulting from this change.
Although over-the-air updating is the primary method to keep your dev kits up to date, certain fixes in this update requires that it be completed using the USB flashing method. This is a one time process, after which you can configure your dev kit to receive all future updates over the air. Here are some resources to help you complete this task.
- Instructions for how to update your dev kit over a USB connection
- Instructions for connecting to your dev kit via SSH
- How to get support - Open an Issue on GitHub - Attend a drop-in call to get direct support. Click here to see the schedule of calls. - Contact our team at [email protected]
Once you've successfully updated your dev kits, please fill out this short questionnaire. We'd love your feedback on the update experience, plus it will to keep us from sending you email reminders.
Project Santa Cruz is now Azure Percept. See more information from the announcement at Microsoft Ignite.
If you are part of the private preview program and have private preview dev kits, come back to this GitHub repo for announcements related to the program.
Product documentation has been moved to Microsoft Docs. Click here to get all the latest product documentation including product overviews, tutorials, and how-to guides.