Biometric Machine not connected with horilla

[mohdsaqib12]

Biometric Machine not connected with horilla

[horilla-opensource]

Hi @mohdsaqib12 ,
Can you share with us the log data when you click on the Test connection button ?
Also are the machines and the system connected under same network?

With Regards,
Team Horilla

[mohdsaqib12]

@horilla-opensource Yes, machine and my device both connect with same network (wireless).

Please check!

GET https://hrms.arivani.com/static/base/actions.js net::ERR_ABORTED 404 (Not Found)

Request URL:
https://hrms.arivani.com/static/base/actions.js
Request Method:
GET
Status Code:
404 Not Found
Remote Address:
3.6.87.143:443
Referrer Policy:
same-origin

[horilla-opensource]

Was this working previously or is this the first time you are testing with biometric in Horilla?

[mohdsaqib12]

This is first time!

[mohdsaqib12]

Hi, we are using biometric device first time with horilla.
Please let us know.
How to resolve this issue.?

[mohdsaqib12]

Hello @horilla-opensource pls help us to configure biometric device with horilla

[horilla-opensource]

Hi @mohdsaqib12 ,
Please contact us at [email protected] in skype.
We'll assign our team for your support.

With Regards,
Team Horilla

[mohdsaqib12]

No one accept the request on skype!

[mohdsaqib12]

Pls help us to add biometric device with horilla!