ikchiakwa/docs

Rocket.Chat's user documentation.

Rocket.Chat

Rocket.Chat is a secure and highly customizable open-source communication platform for organizations with sophisticated security and privacy concerns. Rocket.Chat provides full control over user data and conversations. The platform supports native apps, seamless integration with third-party applications, cross-channel collaboration, and configuration control via APIs.

As a broad overview, with Rocket.Chat you can:

• Collaborate with your teams: A single point for secure internal and cross-company communication. This includes group and direct messages with various message actions, attachment options, integrations, and conference calls.
• Communicate across platforms: Engage in seamless interactions with your customers regardless of the platform they choose to connect with you. Through the Rocket.Chat Marketplace, you can interact across multiple platforms, such as WhatsApp, Telegram, Instagram Direct, and more.
• Developer tools: With the Rocket.Chat Apps Engine feature, build internal and public apps with reduced development time and launch time. Furthermore, using the Chat Engine solution, you can create customized messaging experiences within your existing apps.

Choose Your Deployment

To create a workspace, Rocket.Chat offers the following workspace deployment options:

• Self-hosted/self-managed: Full ownership with secure, self-managed installations tailored to your security needs.
• SaaS: Benefit from our scalable cloud infrastructure, ensuring optimal performance and compliance.
• Air-gapped: Isolate your workspace from external or unsecured networks.

Choose your deployment method and follow the step-by-step guide to get Rocket.Chat up and running. Additionally, make informed decisions around your workspace with options for scaling and environment configuration.

Getting Started

Once your workspace is deployed, follow these steps to explore the various offerings:

1. Set up your account: Create your admin account and access your workspace.
2. Workspace administration: Manage your workspace with advanced controls and user management features.
3. Collaborate: You are ready to engage with your users and take advantage of the various features.

Rocket.Chat offers commercial and community plans to suit your needs, providing flexibility in the workspace features. See Plans for further information. You also have access to the Rocket.Chat Trials so that you can experience and evaluate all the functionalities before selecting a plan.

Stay Updated

Discover the newest features from the latest releases. Stay informed about the changes and how they may impact your setup.

Join the Community

Engage with other Rocket.Chat users, contribute to the conversation, and help shape the future of communication. Refer to the Code of Conduct and the Support Center to learn more about the process.

Rocket.Chat strives to ensure digital accessibility and to continually improve the user experience for all. See the Accessibility statement for more information. To know about the use of the service, see Customer Terms of Service.

{% hint style="info" %} As of December 15, 2023, Rocket.Chat has ceased support for connections from cloud services and official mobile/desktop apps to workspaces running legacy versions outside our support window. Users on unsupported legacy servers are advised to upgrade to the latest Rocket.Chat version to ensure continued access to cloud, mobile, and desktop applications.

Each Rocket.Chat version is supported for six months post-release. For more details, see Support Prerequisites and Version Durability. {% endhint %}