jitbit/helpdesk-api

Jitbit Helpdesk API samples (python, c#, php, ruby, javascript)

Jitbit Helpdesk Ticketing System API

This is an open-source collection of code-snippets for Jitbit Helpdesk that shows how you can use the helpdesk app's API. Currently we have Helpdesk API examples for C#, PHP, Ruby, Python and JavaScript.

Feel free to contribute your samples.

CURL example

curl -X GET -u 'user:password' 'https://AccountName.jitbit.com/helpdesk/api/Tickets'

About Jitbit Helpdesk

Jitbit Helpdesk is a popular affordable support ticket system created by a small bootstrapped UK startup "Jitbit". The helpdesk app is available both as a "saas"-application and an "on-premise" solution that can be downloaded and installed on your local server.

The system is based on ASP.NET MVC and uses MS SQL Server to store the tickets. The API is a "restful" http service that can be used on both versions of the helpdesk ("hosted" and "onpremises").

helpdesk-api's Issues

Authorization: Bearer authentication

Hi!

It works well! Do you think it's possible to get it working with an Authorization: Bearer authentication method?

Thank!

JS

-

Examples should use https with basic auth

Hi,

Just thought you might want to update your examples to use a https url as it is recommended best practice when the credentials are not encrypted in any way.

Mike

test

test

http://localhost:2578/helpdesk/Ticket/287