livechat/supervisor-app

Supervisor is a simple widget helping you monitor the weekly progress of your agents and their availability.

supervisor-app's Issues

lc3 chat api with Markdown or HTML

Is there a way to include a Markdown or HTML in send_event method?

TypeError: agents.map is not a function

I have a problem with supervisor sample app. I have done all the steps from instructions and the app shortcut indeed has appeared on the left side bar. When I click on it, the app is loading and the error appears:

I have also added one agent to my team, but this also didn't help. Is there any error inside app code or am I doing something wrong?

Confusing redirects in the "progress" sample app

I tried to start developing LiveChat agent app yesterday and used "progress" sample as a basis for development. I got it running and encountered some very odd extra redirects at the authorization phase which seemingly didn't come from the app. The redirect had wrong app_client_id and such it seemed I had no control over it.

After a few looks in the code, I found the culprit:
https://github.com/livechat/sample-apps/blob/master/progress/public/index.html#L36

I think this is unnecessary as the React app has similar logic inside it (https://github.com/livechat/sample-apps/blob/master/progress/src/App/Authorization.js#L19) and that code uses settings from Config.js (https://github.com/livechat/sample-apps/blob/master/progress/src/App/Config.js). I suggest removing the redirect code from index.html, so the next person trying these out, would get working sample app quicker.

can't acquire refresh_token

reference: https://developers.livechatinc.com/beta-docs/authorization/#step-4-exchange-code-for-access-token-and-refresh-token

I'm having a problem getting refresh_token when I try to request in https://accounts.livechatinc.com/token

It returns:

{"exception_description":"The authorization grant type is not supported by the authorization server.","oauth_exception":"unsupported_grant_type"}

Is there any way to use API key instead of OAuth here: https://developers.livechatinc.com/beta-docs/configuration-api/

redirect uri is not one of client's allowed redirects

https://gyazo.com/650d307932965e7508d637e7824f0820

Getting this error in spite of whitelisting localhost:3000/
Could not successfully setup tag master project.

LC3 Agent Bot : can't create bot

it seems like I don't have authorization even though I've checked all the scopes in Access scopes

API key in App Authorization

Can I use API key instead of OAuth in App Authorization? I also tried to create Personal Access Token to use it instead but there's an error: